Peek! ‑ Better Replay & Survey , 2,602 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.
Refine
-
By rating
Edit: Thanks so much for listening to my feedback about the favicon being difficult to see, and then amending changes. Awesome. I still find the new changes to the UI hard to read and a more unpleasant user experience, plus the extra click to view sessions is annoying, but other than that, this app has helped me understand and fix my site issues really quickly and that's invaluable. Don't know where I'd be without it.
Hi! We truly appreciate your feedback. We actually tried contacting at two different email accounts but our emails bounced back. It seems like you're unable to receive our messages.
We'll continue trying other methods to reach you.
I wanted to use this app to see where customers were going on my website. The app misses some of the website visits, but overall it's great.
It seems very good at a first glance, I'll try it and see if it works as promised.
Easy to use and friendly!
So far so good, LOVE the idea, just need the video to play properly but overall im happy to have this handy tool
I've been capturing some great insights from this app and it's helped me make my site more user friendly. It sometimes has trouble capturing visitor activity (and I wish it wouldn't track my own!), but over all it's a good free app.
Great free app to replace Lucky Orange. Only issue is that it doesn't store many sessions at one time. Still worth it :) ddd
I find it helpful to gauge a customers movements. Please improve the memory and I would rate this app 5 stars!
This is an essential app for all shopify stores.
I'm new to this app just check this out and i will see what happen. I like the idea of seeing what customer do on your website.
Great app! Would love to see session outcome to see which are worth viewing (cart, homepage, purchase. etc.)
Amazing, so easy to use and really interesting to see where customers click. Very clear video format. Would be nice if the app offered automatic analysis and optimisation recommendations so I don't have to watch through each video log.
Great to be able to see what my customers are looking at in my store. The app runs a little slow and always defaults to 2x speed. Itd be nice to default to 1x.