Peek! ‑ Better Replay & Survey , 2,602 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.
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Very fast response in the chat, and always in the best way. They have very good service
Perfect solution.
nice customer services and quick replies. I like that it's on the shopify platform instead of jumping out to another website, which drove me crazy everytime.
Peek is a must-have, especially in new stores. You will get valuable insights into your customers' journeys. I was able to identify potential problems with my site's design navigation and make changes to improve the customer experience, increase conversions, and boost sales. It really is a must-have!
App and support are amazing!
Reviewing after installing so not much to tell apart from the speedy support from Mo.
Will update in 3 months.
Great app at a first look, I will give it a try with the Growth plan I will let you know if any problem. The replay section looks better than other apps, and the quick survey its a big plus. They also have sections, leads and many other features. I love it, cheers to the team
Mo from support is super helpful and fast to action!! Kudos to Mo and the app. Great app to use to see the customer journey.
New to this, but got support very quickly! I am trying the free version for now but depending on if I see an increase in traffic I may upgrade!