Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

May 2, 2020

Neat app to be fair. Effective for seeing where people are looking at to store. I’m not sure if this is a feature or not but it would be better if you could add a part where it says where the viewers come from eg YouTube ad Instagram, Facebook...

Rolaxer
United Kingdom
8 months using the app
Edited July 31, 2020

I am at the second step of getting started. I am still trying to figure out for something on the website to indicate what that next step is, so I go straight to it without wondering around.

Must-Have Portables
United States
8 months using the app
Edited May 6, 2020

Okay, it ’s a bit stuck, and the refresh is slow, which annoys me a little, and I do n’t know what to do, everything else is good.

icastyles
China
7 months using the app
July 10, 2020

I use the app to take a look at how my page is doing. I like how it allows me to be able to see recordings of customer sessions from which I can gain better insights on my website's designs.

Sybil Louise
Singapore
7 months using the app
January 12, 2021

Love the app so far. I will continue to monitor my website sessions and provide another update once I have posted this sale.

houseofdrip.co
United States
7 months using the app
Edited November 7, 2019

It's so interesting (and a little creepy) to watch how someone looks at your page. Now, if I only knew what to do with that information!

Fried Bananas
United States
7 months using the app
May 1, 2020

good tu use... i just downloaded the application but i think is going to work good. you can see what people do inside the store

MyPocketCleaner
Italy
7 months using the app
August 17, 2019

Tracks sessions. Could be a bit clearer on HOW it works for cautious people like me. But i gave it a try and its great.

Swerandus
Sweden
7 months using the app
Edited June 20, 2020

great app, sometimes the location is not working well, but overall not bad, worth trying out........

Revolution Watches
Hungary
7 months using the app
January 1, 2021

Pretty good. But In my humble opinion the videos with too short time records. Sometimes it isn't enough to analyze.

Mario's Market
Kazakhstan
7 months using the app