Peek! ‑ Better Replay & Survey , 2,408 reviews

great app! the app helps with know how your visitors well. and its easy to use it happy to find out about this app. definitely recommend it work but too quick when you replay the recoding

The perfect app. very useful. Most other such applications are paid. But this is completely free. Thank you very much, I use this application to check the focus of customer attention. I want to check email messages so that my compet

So far very interesting. Looking forward to exploring this app's potential. I wonder why the videos start at random places or is that where the user lands ?

Pretty good for a free app. still trying to figure out it slows down my site at all. I was worried that having live video may slow down the load times.

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Update 05. June 2021
In an email conversation, the changes were explained to me in more detail because of privacy concerns. These are described on the website, but it remains that data is requested and accessed, which are irrelevant. The app has received a nice update and the UI is much better. At the same time, more features have been added. I have installed the app again and will look at it again. But I am still skeptical about privacy.
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Update 27. February 2021 I was a bit surprised when I wanted to open the app today, after a long absence, and was prompted to reinstall the app because the already installed one no longer works. In addition, the app wants to access data that are completely irrelevant to the function of the app, just to grab customer data! Why? This is a no-go for me! A deterioration towards my customers and data protection, even if the app can be used for free. For this 1 star and deleted.
************************** All in all a good app, but the rendering in the desktop browser is not correct, as it shows the mouse always in the wrong position. There is for sure more potential in this app, but for a free app, it is really good. Not sure if during the recording session the shop was slower. Maybe it was just a feeling. PRO
+ FREE!
+ Helpful to find errors, navigation problems or other issues
+ Very clear and understandable UI CONTRA
– Rendering not correct in a desktop browser (Firefox 75 on Mac OS X 10.13.6) and iPhone 11 Pro iOS 13.4.1, the mouse is offset visible
– Implemented videos on product pages are not recorded (JavaScript Error)
– Form fields and search field are not readable, only stars are visible, even if it's not a password field. Would be good to see, to check if people write wrong search string for example (search string is visible in the dropdown history)
– Would be nice to have a timeline in the progress bar to check how long a user stops browsing at some point (e.g. when they read info or article)
– The first 30% of a record was idle time and was not skipped. The whole record was (11 min), 30% of 11min is a long time not skipped. Thanks to the developer for this great app, I will continue using and hope you will find a solution to the issues.

Android Recording Not working, Still pausing every time, the desktop recording is working great. Free geat app

I like the features and good for tracking customers in stores viewing and improving for better store

I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?

This app is quite useful. I can understand my customers better ; however , i m afraid this app will make my site slow so i m thinking if i need to remove it , thanks.

This is a great app to retrace the user actions. I definitely recommend this for new store owners. I have installed the same app on my other store and found this very useful. However I am having some issues with this app when I installed on my new store and I am unable to view recordings. I haven't received any response from them after contacting them couple of times.