Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

April 10, 2024

I just installed it, it seems good. Paid version is too pricey.

Meraki Design Studio
United States
7 minutes using the app
February 16, 2024

Great App so far!

Homely
United States
4 days using the app
October 27, 2023

good so far, customer service was very helpful

GRIP6
United States
4 months using the app
October 25, 2023

Great app and easy to use, i recomand it

Keitani
France
23 days using the app
November 10, 2023

super easy instal

Droogbloemen Kwekerij
Netherlands
3 days using the app
September 2, 2019

App seems valuable but does have a delay between session happening and being able to see recording within the app.

OfficeUndershirt™
United States
About 4 years using the app
September 12, 2019

We used this app to better know our customers and how the see our site to be able to propose a good website

Men's Style -Original-
Belgium
Almost 4 years using the app
Edited April 28, 2019

Helps get a visual of how your potential customers navigate your site. Helped me spot a few trends already. Has potential to be a helpful app. Looking forward to seeing the true benefit over time.

Brim + Birch
United States
Over 3 years using the app
Edited March 25, 2021

This app is so beneficial to analyze customer's research on my website. It will help me know their interest and help me analyze abandoned carts better.

VIZORRE
United States
Over 3 years using the app
September 13, 2019

This is a great app to get a view into the patterns of the visitors, i wish there was more to do with the information/data that is being collected. But overall a very nicely designed and usable app.

AiiA Care
Denmark
Over 3 years using the app