Better Replay

Better Replay

by CartKit

See How Visitors Navigate your Store with Session Recording

4.8 of 5 stars(1101 reviews)

Optimize your Store

Easy to read insights take the guesswork out of why a landing page is not converting, or even proving if a redesign is successful.

Track Every Click

See what happened before and after the click with full session recordings. Understand how visitors navigate your website

Turn Visitors into Customers

Use insights to encourage visitor conversion, lower your bounce rate and conquer cart abandonment.


About Better Replay

See your website through the eyes of your visitors!

Shopify Stores use Better Replay to promote what's working, repair what isn't and evaluate new ideas.

Ever wonder why so many of your website visitors don't actually convert? Better Replay takes the guesswork out with live session recordings of each visitor on your store. This means a quick and easy way to see what visitors are looking at and how long they're onsite.

Think of it as a DVR for your Shopify store.

Installation of Replay is literally a click away – absolutely no coding required. Better Replay is ready to go out of the box, simply install the app and start watching visitor sessions on your store.

This is where you see what visitors really do on your website and where they get confused or stuck. Better Replay’s Heatmap alternative helps your team make data-informed decisions to improve your website and boost your conversions over time.

Totally Free!

The app is 100% free and records up to 5,000 sessions per month. This should be sufficient for the majority of stores.

We do not currently allow for more than 5,000 sessions per month, but this may be available if/when we offer paid plans in the future!

Session Insights

See the browser, session length, location, and timestamp for each session alongside the session recording. This app provides great insight into customer behavior so you can analyze and focus on what is important, or eliminate elements that are not working and costing you time and money.

GDPR Friendly

Better Replay is GDPR friendly, as an unidentified session is just that, unidentified, and as such recording that session for the purpose of session replay/session playback is ok.

Note that it is possible to capture personal or sensitive data passively if you are recording forms or pages where personal data is inputted or displayed on your website or application.

It is important that you audit your own site and ensure all appropriate form fields or elements are excluded before you start recording. Not to worry, as Better Replay provides easy to manage ways to exclude forms from being recorded.

Awesome Customer Support

Contact our support team for clear and friendly customer support. We’re dedicated to the success of your business.

Instant Access To Upgrades

Don’t ever worry about missing an app version. All CartKit’s updates are automatic, so you always have access to the newest version.

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Support

Pricing

Free

Overall rating
4.8 of 5 stars
Based on 1101 reviews

  • 5 of 5 stars
    84% of ratings are 5 stars
  • 4 of 5 stars
    12% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    (3)
  • 1 of 5 stars
    1% of ratings are 1 stars

Most recent reviews

dis natuurlik.

I used this app to monitor one of my suppliers logging in to my password protected store, I saw that they struggled to get in to the webpage. I could then call them and make sure they had a trouble free pre launch view of the site. It is a highly underrated tool that you can use to gauge how users interact with your site. I come from a security background and we used cctv footage effectively to monitor where sales could improve from within a retail store by monitoring the behaviour of clients, so this is pretty cool to be able to do the same except this is better as it hides data that needs to be kept hidden such as form data and the checkout process which is great (no privacy issues) To the developers Thank you Thank you Thank you

WELLVY wellness & beauty

it's good app to understand your website and to understand your customers behavior thus you will increase your sales

Canvas Kreations

This app is great! So helpful to see what users are doing since I'm working through the dreaded ATC to Checkout.