Optimize your Store
Easy to read insights take the guesswork out of why a landing page is not converting, or even proving if a redesign is successful.
Track Every Click
See what happened before and after the click with full session recordings. Understand how visitors navigate your website
Turn Visitors into Customers
Use insights to encourage visitor conversion, lower your bounce rate and conquer cart abandonment.
About Replay Live Session Recordings
See your website through the eyes of your visitors!
Shopify Stores use Better Replay to promote what's working, repair what isn't and evaluate new ideas.
Ever wonder why so many of your website visitors don't actually convert? Better Replay takes the guesswork out with live session recordings of each visitor on your store. This means a quick and easy way to see what visitors are looking at and how long they're onsite.
Think of it as a DVR for your Shopify store.
Installation of Replay is literally a click away – absolutely no coding required. Better Replay is ready to go out of the box, simply install the app and start watching visitor sessions on your store.
This is where you see what visitors really do on your website and where they get confused or stuck. Better Replay’s Heatmap alternative helps your team make data-informed decisions to improve your website and boost your conversions over time.
See the browser, session length, location, and timestamp for each session alongside the session recording. This app provides great insight into customer behavior so you can analyze and focus on what is important, or eliminate elements that are not working and costing you time and money.
Better Replay is GDPR friendly, as an unidentified session is just that, unidentified, and as such recording that session for the purpose of session replay/session playback is ok.
Note that it is possible to capture personal or sensitive data passively if you are recording forms or pages where personal data is inputted or displayed on your website or application.
It is important that you audit your own site and ensure all appropriate form fields or elements are excluded before you start recording. Not to worry, as Better Replay provides easy to manage ways to exclude forms from being recorded.
Awesome Customer Support
Contact our support team for clear and friendly customer support. We’re dedicated to the success of your business.
Instant Access To Upgrades
Don’t ever worry about missing an app version. All CartKit’s updates are automatic, so you always have access to the newest version.
* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.
Most recent reviews
The Red Dog Gift Shop NZ
Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.
I just started using this and so far, so good. I do notice some of the videos recording are much shorter in duration on what it says in the duration & date column of the report.
The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly