Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

Cena
K dispozici je bezplatný plán. Zkušební verze zdarma.
Důležité informace
Oblíbené u firem ve Spojených státech
Funguje s nejnovějšími motivy
Hodnocení
4,7 (2 775)
Vývojář
CartKit

Record user sessions, understand your customer, and provide versatile surveys to improve your store

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. více
  • Convert visitors into customers. Replay full session recordings to understand UX
  • Easy to read insights and ecommerce specific segmentation
  • Build a connection with your customers with post-purchase surveys
  • Easy to read insights take the guesswork out of why a landing is not converting
  • Centralize survey responses to better understand user feedback
Důležité informace
Oblíbené u firem ve Spojených státech
Funguje s nejnovějšími motivy

Jazyky

angličtina

Tato aplikace není přeložena do jazyka čeština

Cena

FREE

Zdarma

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29 / měsíc

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

7denní zkušební verze zdarma

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.

Recenze (2 775)

Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 84 % hodnocení s 5 hvězdami
  • 11 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
3. leden 2025

I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!

fr.xega
Čína
Doba používání aplikace: Asi rokem
Vývojář CartKit odpověděl 7. leden 2025

You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.

7. listopad 2024

This app does exactly what it promises to do! Although some features are limited, it's awesome that Peek offers free plan for starter to test it out. Live chat is also responsive and helpful. I'd recommend this app for all new/small businesses.

MILTHREAD
Spojené státy
Doba používání aplikace: 4 měsíci
18. listopad 2024

Really solid app. We used the free version for some time, but it was so good we decided to upgrade. It's worth it. You'll learn really useful things from watching the recordings that will help you know where to improve your site.

ILHAS
Brazílie
Doba používání aplikace: Asi měsícem
13. prosinec 2024

They changed the interface and now you have to accept the paid plan to be able to installed it. Even if it is written FREE at the shopify store.

After they say you can change on the app. But you are still obbliged to agree on the paid plan otherwise you cannot access the platform. Be aware if you are installing it.

For me it is just an scammy act and they call it marketing. I hope this commentary changes something because I don't think it is a good approuch to customers. Please just be transparent at first on Shopify App Store.

I am still waiting for my refund that they say they cannot find it.

Futura Cerealista
Brazílie
Doba používání aplikace: Asi měsícem
Vývojář CartKit odpověděl 15. prosinec 2024

Thank you for sharing your feedback, and we apologize for any confusion. Shopify requires users to agree to potential charges when switching between plans, but this doesn’t mean you’ll be charged while on the free plan. We understand how this might be misinterpreted and will work to make this clearer moving forward.

As for your refund, it has been processed, and we’ve communicated this to you. If there’s any further issue or if you need additional assistance, please don’t hesitate to reach out. We value your input and are committed to improving the experience for all our users.

7. leden 2025

This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!

Ctronics
Čína
Doba používání aplikace: Asi 2 měsíci
Vývojář CartKit odpověděl 8. leden 2025

Hi there, we have already issued you app credits for $249 which can be used toward future app payments. We are also waiting to hear back from Shopify support regarding the status of your refund. As soon as we have an update we will reach out to you. Thanks for your patience.

Here's a screenshot confirming the app credits: https://share.zight.com/xQukA4ly

Podpora

Podporu aplikace poskytuje CartKit.

Zdroje

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

Vývojář

CartKit

1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US

Uvedena

20. březen 2019

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