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Record user sessions, understand your customer, and provide versatile surveys to improve your store
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
Indeholder tekst, der ikke er oversat
- Højdepunkter
- Populær blandt virksomheder i USA
- Fungerer sammen med de nyeste temaer
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Kategorier
Kundeadfærd
Markedsføring og salg
Visualiseringer og rapporter
Priser
FREE
Gratis
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29 om måneden
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
7-dages gratis prøveperiode
Indeholder tekst, der ikke er oversat
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
Anmeldelser (2.785)
This app gave me such valuable insight into how customers navigate my store. I could see exactly where they paused or got confused, which helped me make smart improvements right away. And the customer service was absolutely fabulous! They patiently guided me through the setup and answered all my questions with such care. I couldn’t be happier with the support I received!
The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.
This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!
Hi there, we have already issued you app credits for $249 which can be used toward future app payments. We are also waiting to hear back from Shopify support regarding the status of your refund. As soon as we have an update we will reach out to you. Thanks for your patience.
Here's a screenshot confirming the app credits: https://share.zight.com/xQukA4ly
Really solid app. We used the free version for some time, but it was so good we decided to upgrade. It's worth it. You'll learn really useful things from watching the recordings that will help you know where to improve your site.
They changed the interface and now you have to accept the paid plan to be able to installed it. Even if it is written FREE at the shopify store.
After they say you can change on the app. But you are still obbliged to agree on the paid plan otherwise you cannot access the platform. Be aware if you are installing it.
For me it is just an scammy act and they call it marketing. I hope this commentary changes something because I don't think it is a good approuch to customers. Please just be transparent at first on Shopify App Store.
I am still waiting for my refund that they say they cannot find it.
Thank you for sharing your feedback, and we apologize for any confusion. Shopify requires users to agree to potential charges when switching between plans, but this doesn’t mean you’ll be charged while on the free plan. We understand how this might be misinterpreted and will work to make this clearer moving forward.
As for your refund, it has been processed, and we’ve communicated this to you. If there’s any further issue or if you need additional assistance, please don’t hesitate to reach out. We value your input and are committed to improving the experience for all our users.
Support
Appsupport leveres af CartKit.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Lanceret
20. marts 2019
Fremhævet i
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