Replay Site Recorder & Surveys

See your website through the eyes of your visitors!

Shopify Stores use Better Replay to promote what's working, repair what isn't and evaluate new ideas.

Ever wonder why so many of your website visitors don't actually convert? Better Replay takes the guesswork out with live session recordings of each visitor on your store. This means a quick and easy way to see what visitors are looking at and how long they're onsite.

Think of it as a DVR for your Shopify store.

Installation of Replay is literally a click away – absolutely no coding required. Better Replay is ready to go out of the box, simply install the app and start watching visitor sessions on your store.

This is where you see what visitors really do on your website and where they get confused or stuck. Better Replay’s Heatmap alternative helps your team make data-informed decisions to improve your website and boost your conversions over time.

Session Insights

See the browser, session length, location, and timestamp for each session alongside the session recording. This app provides great insight into customer behavior so you can analyze and focus on what is important, or eliminate elements that are not working and costing you time and money.

Direct feedback through post-purchase surveys

Create simple surveys to learn directly from your customers. Short questions that integrate seamlessly to the checkout page open a direct line of communication that allows you to spot pain points in your store so you can drive up its performance. Use your customer base feedback to gather insights that help to refine your shopping experience and increase conversions.

GDPR Friendly

Better Replay is GDPR friendly, as an unidentified session is just that, unidentified, and as such recording that session for the purpose of session replay/session playback is ok.

Note that it is possible to capture personal or sensitive data passively if you are recording forms or pages where personal data is inputted or displayed on your website or application.

Awesome Customer Support

Contact our support team for clear and friendly customer support. We’re dedicated to the success of your business.

Instant Access To Upgrades

Don’t ever worry about missing an app version. All CartKit’s updates are automatic, so you always have access to the newest version.