Galerie d’images vedette
Enregistrez les sessions des utilisateurs, comprenez vos clients et proposez des enquêtes polyvalentes pour améliorer votre boutique
Voyez le navigateur, la durée de la session, l'emplacement et l'horodatage pour chaque session en plus de l'enregistrement de la session. Obtenez des informations sur le comportement des clients afin de pouvoir analyser et vous concentrer sur ce qui est important, ou éliminer les éléments qui ne fonctionnent pas. Créez des enquêtes simples pour apprendre directement de vos clients. Posez des questions courtes qui s'intègrent parfaitement à la page de paiement. Ouvrez une ligne de communication directe qui vous permet de repérer les points de friction dans votre boutique afin d'améliorer les performances.
- Convertissez les visiteurs en clients. Rejouez les enregistrements de session complets pour comprendre l'expérience utilisateur
- Des informations faciles à lire et une segmentation spécifique au commerce électronique
- Créez un lien avec vos clients grâce à des enquêtes post-achat
- Des informations faciles à lire éliminent les suppositions sur les raisons pour lesquelles une page d'atterrissage ne convertit pas
- Centralisez les réponses aux enquêtes pour mieux comprendre les retours des utilisateurs
Contient du texte traduit automatiquement
- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
- Fonctionne avec les thèmes les plus récents
Langues
anglais
Cette application n’est pas traduite en français
Catégories
Comportement du client
Marketing et ventes
Supports visuels et rapports
Tarification
FREE
Gratuite
- 100 visiteurs uniques/mois
- Enregistrement de session
- Intégration Shopify
- Support par ticket
GROWTH
$29 / mois
- Essai gratuit de 7 jours
- 10 000 visiteurs uniques/mois
- Événements personnalisés
- Règles personnalisées
- Support par chat en direct
- +10 $ pour chaque 5 000 visiteurs uniques supplémentaires
Essai gratuit de 7 jour(s)
Contient du texte traduit automatiquement
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours.
Avis (2 772)
The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.
I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!
You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.
This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!
Hi there, we have already issued you app credits for $249 which can be used toward future app payments. We are also waiting to hear back from Shopify support regarding the status of your refund. As soon as we have an update we will reach out to you. Thanks for your patience.
Here's a screenshot confirming the app credits: https://share.zight.com/xQukA4ly
Really solid app. We used the free version for some time, but it was so good we decided to upgrade. It's worth it. You'll learn really useful things from watching the recordings that will help you know where to improve your site.
They changed the interface and now you have to accept the paid plan to be able to installed it. Even if it is written FREE at the shopify store.
After they say you can change on the app. But you are still obbliged to agree on the paid plan otherwise you cannot access the platform. Be aware if you are installing it.
For me it is just an scammy act and they call it marketing. I hope this commentary changes something because I don't think it is a good approuch to customers. Please just be transparent at first on Shopify App Store.
I am still waiting for my refund that they say they cannot find it.
Thank you for sharing your feedback, and we apologize for any confusion. Shopify requires users to agree to potential charges when switching between plans, but this doesn’t mean you’ll be charged while on the free plan. We understand how this might be misinterpreted and will work to make this clearer moving forward.
As for your refund, it has been processed, and we’ve communicated this to you. If there’s any further issue or if you need additional assistance, please don’t hesitate to reach out. We value your input and are committed to improving the experience for all our users.
Assistance
Assistance relative à l’application fournie par CartKit.
Ressources
Développeur
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Lancement
20 mars 2019
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