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Spela in användarsessioner, förstå dina kunder och tillhandahåll mångsidiga undersökningar för att förbättra din butik
Se webbläsare, sessionens längd, plats och tidsstämpel för varje session tillsammans med sessionens inspelning. Få insikt i kundbeteende så att du kan analysera och fokusera på det som är viktigt, eller eliminera element som inte fungerar. Skapa enkla undersökningar för att lära dig direkt från dina kunder. Ställ korta frågor som integreras sömlöst på kassasidan. Öppna en direkt kommunikationslinje som gör att du kan identifiera problem i din butik så att du kan öka prestandan.
- Konvertera besökare till kunder. Spela upp hela sessioninspelningar för att förstå UX
- Lättlästa insikter och e-handelsspecifik segmentering
- Bygg en relation med dina kunder med undersökningar efter köp
- Lättlästa insikter tar bort gissningsarbetet om varför en landningssida inte konverterar
- Centralisera undersökningssvar för att bättre förstå användarfeedback
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- Höjdpunkter
- Populär bland företag i USA
- Fungerar med de senaste temana
Språk
engelska
Denna app finns inte översatt till svenska
Kategorier
Kundbeteende
Marknadsföring och försäljning
Diagram och rapporter
Priser
FREE
Gratis
- 100 unika besökare/månad
- Sessioninspelning
- Shopify-integration
- Biljettsupport
GROWTH
$29 /månad
- 7 dagars gratis provperiod
- 10 000 unika besökare/månad
- Anpassade händelser
- Anpassade regler
- Livechatt-support
- +$10 för varje ytterligare 5 000 unika besökare
Prova gratis i 7 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag.
Recensioner (2 782)
The anonymous insight into page interactions and flows has been helping us choose and prioritize product and web updates.
This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!
Hi there, we have already issued you app credits for $249 which can be used toward future app payments. We are also waiting to hear back from Shopify support regarding the status of your refund. As soon as we have an update we will reach out to you. Thanks for your patience.
Here's a screenshot confirming the app credits: https://share.zight.com/xQukA4ly
Really solid app. We used the free version for some time, but it was so good we decided to upgrade. It's worth it. You'll learn really useful things from watching the recordings that will help you know where to improve your site.
They changed the interface and now you have to accept the paid plan to be able to installed it. Even if it is written FREE at the shopify store.
After they say you can change on the app. But you are still obbliged to agree on the paid plan otherwise you cannot access the platform. Be aware if you are installing it.
For me it is just an scammy act and they call it marketing. I hope this commentary changes something because I don't think it is a good approuch to customers. Please just be transparent at first on Shopify App Store.
I am still waiting for my refund that they say they cannot find it.
Thank you for sharing your feedback, and we apologize for any confusion. Shopify requires users to agree to potential charges when switching between plans, but this doesn’t mean you’ll be charged while on the free plan. We understand how this might be misinterpreted and will work to make this clearer moving forward.
As for your refund, it has been processed, and we’ve communicated this to you. If there’s any further issue or if you need additional assistance, please don’t hesitate to reach out. We value your input and are committed to improving the experience for all our users.
This app does exactly what it promises to do! Although some features are limited, it's awesome that Peek offers free plan for starter to test it out. Live chat is also responsive and helpful. I'd recommend this app for all new/small businesses.
Support
Support på appen tillhandahålls av CartKit.
Resurser
Utvecklare
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Lansering
20 mars 2019
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