配图图库

记录用户会话,了解您的客户,并提供多样化的调查以改进您的商店
查看每个会话的浏览器、会话时长、位置和时间戳以及会话录音。深入了解客户行为,以便您可以分析和关注重要内容,或消除无效元素。 创建简单的调查,直接从您的客户那里获取反馈。提出与结账页面无缝集成的简短问题。打开一条直接的沟通渠道,让您发现商店中的痛点,从而提高性能。
- 将访客转化为客户。重播完整的会话录音以了解用户体验
- 易于阅读的见解和电子商务特定的细分
- 通过购买后调查与您的客户建立联系
- 易于阅读的见解消除了着陆页不转化的猜测
- 集中调查反馈以更好地了解用户反馈
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
定价
FREE
免费
- 每月100个独立访客
- 会话录音
- Shopify集成
- 工单支持
GROWTH
$29 /月
- 7天免费试用
- 每月10,000个独立访客
- 自定义事件
- 自定义规则
- 实时聊天支持
- +$10每增加5,000个独立访客
7 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。
评论 (2,775)
I didn't even activate the plan, but was automatically charged $39 per month. This is a robber plugin!!
You have been paying for this app since Dec 17, 2023. If you need a refund reach out to us via live chat.
This app does exactly what it promises to do! Although some features are limited, it's awesome that Peek offers free plan for starter to test it out. Live chat is also responsive and helpful. I'd recommend this app for all new/small businesses.
Really solid app. We used the free version for some time, but it was so good we decided to upgrade. It's worth it. You'll learn really useful things from watching the recordings that will help you know where to improve your site.
They changed the interface and now you have to accept the paid plan to be able to installed it. Even if it is written FREE at the shopify store.
After they say you can change on the app. But you are still obbliged to agree on the paid plan otherwise you cannot access the platform. Be aware if you are installing it.
For me it is just an scammy act and they call it marketing. I hope this commentary changes something because I don't think it is a good approuch to customers. Please just be transparent at first on Shopify App Store.
I am still waiting for my refund that they say they cannot find it.
Thank you for sharing your feedback, and we apologize for any confusion. Shopify requires users to agree to potential charges when switching between plans, but this doesn’t mean you’ll be charged while on the free plan. We understand how this might be misinterpreted and will work to make this clearer moving forward.
As for your refund, it has been processed, and we’ve communicated this to you. If there’s any further issue or if you need additional assistance, please don’t hesitate to reach out. We value your input and are committed to improving the experience for all our users.
This software has malicious deductions. I originally chose a package of $29/month, but I was charged $249 in one month. The relevant page does not explain how these extra fees are deducted, nor how the excess is deducted, and the money is deducted privately. After I asked about the situation, they just said they didn't know and were willing to refund the points for future use. After this, who would dare to use this plugin? I asked for a refund for the extra fees, but the customer service no longer responded. The latest reply said that the fees have been refunded, but after checking, only $29 was refunded, and the $249 was not refunded at all. They only made false comments to cover up their mistakes!
Hi there, we have already issued you app credits for $249 which can be used toward future app payments. We are also waiting to hear back from Shopify support regarding the status of your refund. As soon as we have an update we will reach out to you. Thanks for your patience.
Here's a screenshot confirming the app credits: https://share.zight.com/xQukA4ly
支持
应用支持由 CartKit 提供。
专题展示
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