Better Replay & Surveys

Better Replay & Surveys

Free plan available
Rating (4.7)
Reviews
Developer
CartKit

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

March 20, 2019

Languages

English

Record user sessions, understand your customer, and provide versatile surveys to improve your store

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

  • Convert visitors into customers. Replay full session recordings to understand UX
  • Easy to read insights and ecommerce specific segmentation
  • Build a connection with your customers with post-purchase surveys
  • Easy to read insights take the guesswork out of why a landing is not converting
  • Centralize survey responses to better understand user feedback

Pricing

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29/month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29/month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

2353 reviews
Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
December 5, 2022

This app is very useful, and the customer support is the best, THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!

EasyLife
Morocco
Time spent using app: About 1 month
CartKit replied December 5, 2022

We're glad you like our app and customer support. We really appreciate you leaving a review on our app! You can reach out anytime if you need assistance :)

-Waqas.

November 29, 2022

This app lets me track all my visits so I can strategies around it! And the support team is responsive!

Savage Babe
United States
Time spent using app: 3 months
CartKit replied November 30, 2022

Thank you so much for sharing your feedback. We always appreciate it. You can reach out to us anytime If you need help/assistance :)

-Waqas

November 29, 2022

Really helpful, quick & kind customer service support and brilliant and super helpful app, thank you so much!

Give Yourself Kindness
United Kingdom
Time spent using app: 12 days
CartKit replied November 29, 2022

Thank you for sharing your review, We're really glad that you like our app. We hope Better replay helps grow your store even more. Do let us know if you ever have any questions. All the best!

-Waqas :)

About this app

Launched

March 20, 2019

Languages

English

Built by CartKit

About CartKit

2 apps

4.8 average rating

5 years building apps for the Shopify App Store

Support

Send a message

replay@cartkit.com