Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Record user sessions, understand your customer, and provide versatile surveys to improve your store
See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.
- Convert visitors into customers. Replay full session recordings to understand UX
- Easy to read insights and ecommerce specific segmentation
- Build a connection with your customers with post-purchase surveys
- Easy to read insights take the guesswork out of why a landing is not converting
- Centralize survey responses to better understand user feedback
Pricing
7-day free trialFREE
Free
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29/month
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
FREE
Free
- 100 unique visitors/month
- Session Recording
- Shopify Integration
- Ticket Support
GROWTH
$29/month
- 7 Day Free Trial
- 10,000 Unique Visitors/Mo
- Custom Events
- Custom Rules
- Live Chat Support
- +$10 for every additional 5,000 unique visitors
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
2,602 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.
The app works great! It really helps being able to see how users interact with my site and see where they are getting stuck
This app is the best replay app I've used so far. Please don't go ahead and download other ones because I've noticed they slow your store. This app does not do that. It is also providing me with the most detailed insights into customer users.
If you follow your site live in the live preview section in shopify, you will see that many people add to the cart and exit. It's a great program to find out why these activities don't turn into sales. The only bad thing is that if you have a site that gets a lot of visitors, you are watching visitor movements like addicted to the screen for hours :)
About this app
Built by CartKit
About CartKit
4.9 average rating
8 years building apps for the Shopify App Store
1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US
Support
Send a messagereplay@cartkit.com