Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

Free plan available. 7-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin
  • Works with the latest themes

About this app

Launched

March 20, 2019

Languages

English

Record user sessions, understand your customer, and provide versatile surveys to improve your store

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance.

See the browser, session length, location, and timestamp for each session alongside the session recording. Gains insight into customer behavior so you can analyze and focus on what’s important, or eliminate elements that are not working. Create simple surveys to learn directly from your customers. Ask short questions that integrate seamlessly into the checkout page. Open a direct line of communication that allows you to spot pain points in your store so you can drive up performance. more
  • Convert visitors into customers. Replay full session recordings to understand UX
  • Easy to read insights and ecommerce specific segmentation
  • Build a connection with your customers with post-purchase surveys
  • Easy to read insights take the guesswork out of why a landing is not converting
  • Centralize survey responses to better understand user feedback

Pricing

7-day free trial

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29/month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

FREE

Free

  • 100 unique visitors/month
  • Session Recording
  • Shopify Integration
  • Ticket Support

GROWTH

$29/month

  • 7 Day Free Trial
  • 10,000 Unique Visitors/Mo
  • Custom Events
  • Custom Rules
  • Live Chat Support
  • +$10 for every additional 5,000 unique visitors

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

2,600 reviews

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior, aiding in site optimization and marketing. Its replay feature allows real-time tracking of customer interactions, and its customizable survey tool enables direct customer feedback. Merchants appreciate its intuitive design, actionable analytics, and exceptional support. The app offers a scalable pricing model based on unique visitors, making it affordable for all. It's described as a game-changer due to its seamless integration with Shopify.

January 9, 2024

This App is soo informative! Especially when you have just launched your business and are eager to know what your customers are interested in the most. This app is also good for checking in on your marketing efforts to see which items are bringing your customers to your site. I was able to see that people are spending more and more time on our site, and I love that. There is no wait for support, and they are so kind and happy to help. I was only planning on doing the trial, but once I began to use it, I said, "Maybe we'll keep the free plan." However, we see that keeping this plan is vital, so we upgraded to the Growth Plan, which has all the features we need to be as nosey as we want. I can't wait for the Heatmap feature to launch. Give them a try, I promise you will not regret it.

Trendyville Boutique
United States
7 days using the app
January 17, 2024

Great customer services and dedication to making the customer happy. For me, when implementing Shopify apps, I look for customer service quality as it is crucial to have a team ready to help. A++ experience with them.

Marley & Mango
United States
20 days using the app
November 20, 2023

It is amazing, it really helps me understand my customers´behavior while on my site in order to take action to optimize.

Tetes.co
Colombia
Almost 3 years using the app

About this app

Launched

March 20, 2019

Languages

English

Built by CartKit

About CartKit

4.9 average rating

8 years building apps for the Shopify App Store

1250 Ave. Ponce De Leon, Suite 301 PMB #3002, San Juan, PR, 00907, US

Support

Send a message

replay@cartkit.com

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