PlaybackPro ‑ Live Preview
- Priser
-
Fra $9 pr. måned. Mulighed for gratis prøveperiode.
- Bedømmelse
- 3,5 (2)
- Udvikler
- ElevateToolbox
Galleri med udvalgte billeder
Optag og genafspil, eller følg dine kunder i realtid med mulighed for at tale med dem live!
Appen til genafspilning, der understøtter livetransmissioner og chatintegrationer! Opret forbindelse til livesessioner for at øge dit salg og bruge mindre tid på support. Få notifikationer om sessioner, der allerede har interageret med din butik, men endnu ikke har aflagt en ordre. Åbn en live forhåndsvisning af sessionen med et enkelt klik. Se sessionens attributter og varer i indkøbskurven. Kom i kontakt med den besøgende via vores chatintegration, eller send en besked via vores notifikations-popup.
- Optag al trafik, og opret forbindelse til livesession
- Filtrer efter indkøbskurvens værdi, fejl, UTM og meget mere
- Få mere salg ved at starte en samtale med dine besøgende
- Få en notifikation om en livesession, der sandsynligvis konverterer
- Forbedr din proces for kundesupport med en live forhåndsvisning
Indeholder maskinoversat tekst
Sprog
Engelsk
Denne app er ikke oversat til Dansk
Fungerer sammen med
- Tidio
Kategorier
Kundeadfærd
Markedsføring og salg
Visualiseringer og rapporter
Priser
Vælg det abonnement, der passer bedst til din virksomhed.
Kun live
$9 om måneden
Funktioner
- Kun livesessioner!
- 2.000 live forhåndsvisninger/md.
- 2 administratorpladser
- 30 dages lagring
- Mailsupport
- Livesessioner
- Chatintegrationer
14-dages gratis prøveperiode
Starter
$19 om måneden
Funktioner
- 5.000 optagelser/md.
- 2 administratorpladser
- 60 dages lagring
- Mailsupport
- Livesessioner
- Chatintegrationer
14-dages gratis prøveperiode
Pro
$39 om måneden
Funktioner
- 20.000 optagelser/md.
- Ubegrænset antal administratorpladser
- 180 dages lagring
- Prioriteret support
- Livesessioner
- Chatintegrationer
- Anmodninger om funktioner
14-dages gratis prøveperiode
Indeholder maskinoversat tekst
Alle gebyrer faktureres i USD. Tilbagevendende og brugsbaserede gebyrer faktureres hver 30. dag.
Anmeldelser (2)
I was keen to see why my customers abandoned their carts. Therefor I tried this app. But this app didn't recorded any of my abandoned carts. Many records show errors, therefore very often I was not able to view my customers actions on my shop. But the worse is the customer service. I am waiting for days for a response, but nothing. I expected a decent customer service for a pricey app like this one. I definitely can't recommend this app.
Hi there, Tom!
I am sorry to hear that you didn't have a good experience with our app and the support team.
I have confirmed that there are many sessions with abandoned carts on your account, you can filter them using the "Has items in cart" filter option. This is true that many of your replays were showing errors, it was a theme-related recorder issue, but please add that we have fixed it within 24 hours of reporting. I am really sorry it happened.
When it comes to response time we are trying to respond within 24 hours but technical questions like a missing replay go through our development team and this could take more time. I personally checked and the longest you waited was 2 working days. The last email you wrote was Friday evening our time and we get back to you in the morning Tuesday. I am sorry if this is not satisfying, we are a new app in the app store and at this moment we prefer to spend more on developers to make the new features than selling live chat support.
I am reaching out to you via email and would greatly appreciate it if you could write back so that I can assist you better. I have also restarted your trial, we loved your input and hope to win you back.
Good luck with your store!
We tried every Tidio related app on here before we landed on this one.
I was looking for app which can help to improve our customer service by better understanding users behaviours. For a long time we are using a Tidio app, which is great live chat tool but missing some monitoring features that allows to detect where are the real obstacles than need to be improve. This app seems to do that job perfectly!. Now we can record all of the sessions, get some insides and finally know how to boost our store performance.
Support
App-support leveres af ElevateToolbox.
Ressourcer
Denne udvikler tilbyder ikke direkte support på Dansk.
Udvikler
Uchań Dolny 7, Łyszkowice, 99-420, PL
Lanceret
9. marts 2023
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