PlaybackPro ‑ Live Preview

Name: PlaybackPro ‑ Live Preview
Brand: ElevateToolbox
Rating: 3.5 (2 reviews)

Penetapan harga: Daripada $9/bulan. Percubaan percuma tersedia.
Rating: 3.5 (2)
Pembangun: ElevateToolbox

Pasang

Rakam dan main semula atau tonton pelanggan anda dalam masa nyata dengan keupayaan untuk bercakap dengan mereka secara langsung!

Aplikasi main semula yang menyokong transmisi langsung dan penyepaduan sembang! Sambung kepada sesi langsung untuk meningkatkan jualan anda dan mengurangkan masa yang diluangkan untuk sokongan. Dapatkan pemberitahuan tentang sesi yang telah pun berinteraksi dengan kedai anda tetapi belum membuat pesanan lagi. Buka pratonton langsung sesi dengan satu klik. Semak atribut dan item trolinya. Sambung kepada pelawat melalui penyepaduan sembang kami atau hantar mesej menggunakan tetingkap timbul pemberitahuan kami.

Rakam semua trafik dan sambung kepada sesi langsung
Tapis mengikut nilai troli, ralat, UTM dan banyak lagi
Dapatkan lebih banyak jualan dengan memulakan perbualan dengan pelawat anda
Dapatkan pemberitahuan tentang sesi langsung yang berkemungkinan akan membuat penukaran
Tambah baik proses sokongan pelanggan anda dengan pratonton langsung

Mengandungi teks yang diterjemahkan secara automatik

Tunjukkan versi asal

Bahasa

Inggeris

Aplikasi ini tidak diterjemahkan ke dalam Melayu

Berfungsi dengan

Tidio

Kategori

Analisis

Tingkah laku pelanggan

Penjejakan aktiviti

Pemasaran dan jualan

Analisis corong

Visual dan laporan

Penandaarasan

Penetapan harga

Pilih pelan yang paling sesuai untuk perniagaan anda.

Langsung Sahaja

$9 / bulan

Ciri-ciri

Sesi langsung sahaja!
2,000 pratonton langsung/bulan
2 pengguna pentadbir
Penyimpanan 30 hari
Sokongan e-mel
Sesi langsung
Penyepaduan sembang

Percubaan percuma 14 hari

Permulaan

$19 / bulan

Ciri-ciri

5,000 rakaman /bulan
2 pengguna pentadbir
Penyimpanan 60 hari
Sokongan e-mel
Sesi langsung
Penyepaduan sembang

Percubaan percuma 14 hari

Pro

$39 / bulan

Ciri-ciri

20,000 rakaman /bulan
Pengguna pentadbir tanpa had
Penyimpanan 180 hari
Sokongan keutamaan
Sesi langsung
Penyepaduan sembang
Permintaan ciri

Percubaan percuma 14 hari

Mengandungi teks yang diterjemahkan secara automatik

Tunjukkan versi asal

Semua caj dibilkan dalam USD. Caj berulang dan berteraskan penggunaan dibilkan setiap 30 hari.

Ulasan (2)

Rating keseluruhan

3.5

Kiraan bagi setiap tahap rating

50% daripada rating ialah 5 bintang
1
0% daripada rating ialah 4 bintang
0% daripada rating ialah 3 bintang
50% daripada rating ialah 2 bintang
1
0% daripada rating ialah 1 bintang

Semua ulasan

27 Mac 2023

I was keen to see why my customers abandoned their carts. Therefor I tried this app. But this app didn't recorded any of my abandoned carts. Many records show errors, therefore very often I was not able to view my customers actions on my shop. But the worse is the customer service. I am waiting for days for a response, but nothing. I expected a decent customer service for a pricey app like this one. I definitely can't recommend this app.

FromPicToArt

Amerika Syarikat

13 hari menggunakan aplikasi

ElevateToolbox telah membalas 29 Mac 2023

Hi there, Tom!

I am sorry to hear that you didn't have a good experience with our app and the support team.

I have confirmed that there are many sessions with abandoned carts on your account, you can filter them using the "Has items in cart" filter option. This is true that many of your replays were showing errors, it was a theme-related recorder issue, but please add that we have fixed it within 24 hours of reporting. I am really sorry it happened.

When it comes to response time we are trying to respond within 24 hours but technical questions like a missing replay go through our development team and this could take more time. I personally checked and the longest you waited was 2 working days. The last email you wrote was Friday evening our time and we get back to you in the morning Tuesday. I am sorry if this is not satisfying, we are a new app in the app store and at this moment we prefer to spend more on developers to make the new features than selling live chat support.

I am reaching out to you via email and would greatly appreciate it if you could write back so that I can assist you better. I have also restarted your trial, we loved your input and hope to win you back.

Good luck with your store!

12 Mac 2023

We tried every Tidio related app on here before we landed on this one.
I was looking for app which can help to improve our customer service by better understanding users behaviours. For a long time we are using a Tidio app, which is great live chat tool but missing some monitoring features that allows to detect where are the real obstacles than need to be improve. This app seems to do that job perfectly!. Now we can record all of the sessions, get some insides and finally know how to boost our store performance.

Psysmaczki

Poland

Lebih kurang 3 jam menggunakan aplikasi