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We installed the App and i spoke directly to a guy called Reuben. What a guy. Couldn't help us enough. Thank you so much for all your help. You have made our production so much easier.
Regards
Stilton Butchers
Great customer service, the chat with humans save me in my project! I use it the have accurate reports and to schedule the email send to agents.
Support is non-existent.. a full week has gone by with multiple emails being ignored. UTM reports were loaded with duplicates and they were unable to help me figure out a solution.
Hello, There are 2 types of UTM reports - detailed and summary. The detailed report includes the order number which will show UTM parameters for each order and they are not duplicates.
According to our email logs, we had one chat conversation with you. We also sent 3 follow-up emails on July 20, 23, and 28.
Thank you.
Amazing customer service. This app has tremendous business value. Pricing is great, and ability to have instant support assist when building new code for reports is a value you cannot put a price tag on. Highly Recommend.
We migrated from another report tool and very happy with the results.
I was working on a report, but I can't get the info I need... I messaged with James from the customer support he created for me the report I required, and he waits patently that everything was good by my side.
What he put together was just what I was looking for. Excellent customer service, 10/10
Muy buena atención y la app es muy practica, si algo no se entiende los asesores ayudan a resolverlo.
Easy report to control the store and great customer service by chat or email
Still new within this app. But it is incredibly promising.
I am currently paying a premuim at SuperMetrics, and and I don't think I quite know why, since it is limited and has flaws.
This app still has it's "limits", BUT the support in incredible, and their plans for the future in amazing!
When they release their Dashboard and charts, i can't see why you wouild use stuff like supermetrics, google data studio etc.
I run a digital marketing agency, and i know the huge struggle of collection the right data - this is a problem solver!
I would recommend this app to everyone.
This is a tremendously powerful app. I just used it to answer several questions about what is and isn't happening in my store. Because it can do so much - it takes some work and understanding to get it to give you what you want. Anyone with 'some' programing background should be able to figure it out easy enough (I did) Frankly, I think this should be in the 'tool kit" of every shop! Thank you for a great app!
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