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This app is incredible! It allows us to create detailed reports that Shopify doesn't offer, making it an essential tool for our business. Our accountants absolutely love how customizable and versatile it is. On top of that, their customer service is outstanding—always quick to help and fantastic at assisting us with building custom reports tailored to our needs. Highly recommend Report Pundit for anyone who needs advanced reporting capabilities!
Support is excellent. With the help of Tony and other support techs that are immediately available in the app's chat feature I've been able to request and receive the exact reporting I need. I've previously spent hours in Excel to generate the same reports and it's hands down one of teh best administrative utilities I've used.
The versatility of this app was exactly what we were looking for. On top of that, the customer service gets 10 stars! They are readily available to help with any question! A must have for dynamic reporting.
We use report-pundit as only tool for extracting data from Shopify. The schedule are really helpful as the data get updated automatically. We had some troubles with loading the data in the last time, but the support could help us really quick during only a couple of days. They are available 24/5 for us. Great support and great tool!
Great app with some really useful reports.
The support team is outstanding and always ready to help with any customizations or questions.
Absolutely would recommend Report Pundit to everyone who uses Shopify! I have found Shopify reporting inadequate for my specific needs and have found Report Pundit to be an invaluable asset. My account manager Richard has been an absolute super star in creating custom reports for me and have very much appreciated all of his hard work.
Very good so far! Helping get me reports we have long missed using shopify, such as AR aging. Customer support has been very responsive. I do wish some of the reports we were looking for were pre built, as I've had to do a lot of troubleshooting back and forth to get AR and Deferred Revenue reports built properly. Overall, would recommend.
We are loving Report Pundit. It has saved so much time from our Monday morning pulling reports routine. We were able to set up everything we needed to see (adding special fields, sorting, etc) for the exact time frames we need and have them auto send. We had some problems figuring out how to get LY reports to automate and had a fantastic experience with their customer service team. Our issue was not something that was quickly solved after one email and I really appreciated the consistent follow up and constant pursuit to tweak the result to what we needed. I heard Report Pundit had great customer service and I was not led astray.
Every time I need help with customizing report; I get help as soon as I contact. Issue is resolved right away.
Pundit makes my bookkeeping process so much easier and quicker. Thanks to the customer support's prompt assistance, I quickly learned about the key features, and I am so happy with the reports it generates.
Edit:
I have worked with three online reps, Guru, Manuwel, and Ameena, to customize different reports for my company. Everyone is so quick and responsive. Thank you so much for your support!