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Very quick in solving a specific problem.
Also available afterwards to see if everything had been resolved and if I still needed help.
Their customer support is out of this world. I worked with Vamsi to create a custom report, and they helped with every little thing I needed. I would highly recommend them!
Honestly their support has been nothing short of amazing so far - While it offers a lot of great pre built reports what really stood out what when I needed something that wasnt available in their pre builds or options for their pre built reports their support team was on hand to assist me and get me the specific report fields that I needed via live chat right away
They responded immediately to the report I wanted to make, and I was impressed by the politeness and speed of the support!
This app is so great!
I found this app because I needed some custom reports that I couldn't get in Shopify without a very expensive upgrade. When I had a question I got immediate help, and I was able to request adjustments to the reports, which were quick and free! So glad to have found this app!
Brilliant support team, make additions to any reports immediately when you are on live chat. They are superb!
The app, in general, is fantastic and adds so much to your reporting abilities. It is incredible. But what is even more incredible is their Support. They worked tirelessly with me to get our reports exactly how I needed them. So helpful! You can't go wrong with Report Pundit. Don't ever get too frustrated or throw in the towel; reach out, and they will be there. Pragathi, Vinith, and Tony were incredible and made the magic happen! Thank you!
We needed help creating a custom report for a custom collection. Richard was available to help via the chat immediately and was so quick to respond. Great customer service!
We were particularly interested in the possibility of using metafields to create our own reports. Thanks to the very attentive and very patient support service, a window of unlimited possibilities opened up before us:)
I am so surprised at just how detailed it is possible to get with Report Pundit, and very happy that I found this app. The support is fantastic, quick, and there almost seems to be nothing that is not possible. Thanks Nirmala for your help setting up what I thought was near impossible.