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I just downloaded this app - and within 1 second of getting on, I immediately had someone contact me from customer service. I asked for 2 different reports and the customer service rep was able to provide them to me in less than 1 minute! I am amazed!!!! I love Report Pundit!
Support is amazing
The answer to all my prayers. While shopify's analytics are fine, when I really started to dig in, I couldn't do the data cuts I wanted. This app has reports premade for almost all of my questions and the ones it didn't have, I could easily make myself in the UX. More importantly, their service is unbelievable. Immediate response in live chat and they actually created me reports in minutes! MUST!
OMG this is the best app I have used. Vincent helped me tremendously. I don't think there isn't a report they can not generate for you. I so badly needed something to break my sales down by state for tax purposes so that I could do my own taxes and when I tell yall they generated me a report in minutes. He even showed me other features on shopify that I did not know nor did the shopify rep know. Thank you Vincent. He was absolutely wonderful and so knowledgeable. Business owners don't hesitate to download this app will save you hours of work
AMAZING support! Fast, uncomplicated - have not experienced this since a long time (and I am very critical). Keep up the good work!
Best report app I've found so far - have been using it daily for two years. The online chat help is great: always quick, usually instant, to respond and knowledgeable.
One of the most important apps in our shop. We rely on the app to generate delivery lists, to know how many cakes we have to prepare for a day.
Tech support is very helpful and They have set up for me the custom reports I needed.
5+ stars app.
Best app I have ever come across. It has saved me an incredible amount of time and money in terms of man hours that it paid for itself with the very first report that was generated. It seems there is nothing this app can't generate a report for. I spent hours every month tallying the inventory value in our two fulfilment centers for my CPA until ReportPundit automated the process; she now automatically receives a report in her inbox on the 1st of every month. We implemented tips at check out, to be donated to a non-profit. I was adding those up by hand and then asked ReportPundit support if they could automate that. Why yes, they could. And they did. I now receive a report every evening of that day's tips and I donate that money to the non-profit the next day.
We had our website highly customized to provide a certain service for our customers; but, this customization made it difficult to receive certain data easily. John with Report Pundit reached out asking if I needed help. I explained what I needed with ZERO expectation he could help. Without any hesitation, John said, "OK, no problem!" The report I requested was highly customized and took about 24 hours for him to complete. In the end, HE DID IT! This report will literally save HOURS PER ORDER for us. THANK YOU JOHN! This meant much to us.
I connected with Darren and he was able to help me out with all the queries immediately. I liked that he was very attentive to the issues I was facing and helped to pull the much needed data I required for my reports. He is awesome- Jasleen @Furniture.ca