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Helpdesk is great at answering questions and building reports. Can schedule / automate reports as well!
I used this app to create a sales report for one particular discount code and in the middle of trying to figure it out I had a chat window pop up with live support (and it was late at night) and Dominic offered to create the report I was looking for free and it was done in less than 10 minutes!! Totally worth it!
Excellent report and customer service. I think you can solve your information reports with this tool.
We signed up for Report Pundit today and are quite pleased with the many customizable functions. Customer Service was kind and fast to help with functions we could not figure out on our own. So far, very good!
Very fast and helpful reporting program to show the data we need for our store. I tried other report apps that had pieces of what we were looking for but none could offer the quantity and customizations that this app offered. Their greatest strength is customer service. The team is friendly and work hard to customize reports based on my stores unique set up and transaction history. Highly recommended!
Very good app! There is a live chat feature, and the support team answered super fast, friendly, and in details.
My sales report tooks me a lot of time to deal with it. However, after using Report Pundit, it helps me clarify my report easily. John have supported me so quickly. Highly recommened!
What a useful app! Right when we needed it most. The team cannot help enough and made free customizations for us in no time. Would highly recommend, thanks guys!
We bought Report Pundit in order to do reports that the Shopify reporting would not do. Our business uses down payments and receives full payment when we finish the product or service they order. Report Pundit gave us the ability to see our sales, see our payments and see our outstanding balances. Pro's: Very easy to write reports
Great to calculate fields
Great to filter out items like cancelled orders
Great that reports can be downloaded to Excel
Great support that will also write reports
Con's:
No subtotals at row level but can be done in Excel
Great reports. fast and responsive support. The team will create custom formulas for you if needed. I highly recommend it!