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Report Pundit not only haver insightful reports and metrics out of the box, but the customer service team is extremely quick and helpful with helping with any customisations. Mnauwel in particular has been extremely helpful. 5 stars.
I recently had the pleasure of dealing with Tony from Report Pundit, and I have to say his customer service is outstanding. His expertise in report customization allowed him to quickly identified a solution to my problem, and he customized my report within minutes. This customized report will certainly decrease the time I spend reconciling Shopify payments with QuickBooks.
The exceptional service provided by Tony made a great impression on me. I have reached out to customer service several times over the years and I have always received great service and, most importantly, solutions that improve my productivity.
I highly recommend Report Pundit.
This app helped me track all my items on the site and if they are stocked out- very helpful! Able to make custom reports really easily
5 Star support when I needed to run a report using a custom field. They helped find a solution and got my new report up and running in minutes. Good work!
James was super helpful setting up a custom report based on Order Due Date, Location and cleaning up the report. I've been trying to get this exactly right and he did it!
Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.
I can take whatever i want. Quick and correct. Best reporting app!
The customization was great. I had my own design on Excel and it was really easy to implement in Report Pundit. And another awesome feature is the schedule to send the report by email. Finally, the support is very patient with long request. As a developer used to report builder in Visual Studio, this is the must have to a shopify user.
Keep up the great work.
This is so easy and user friendly! Their support team is so nice and quick to respond! I highly recommend this app!
Fast and good support! If you got a question or found a bug, it takes less than 5min an you get a feedback!