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Customer Service is easy, friendly, and always solves my problems quickly!
Amazing app for data analysis. Can't imagine our finance and management operations without this app left with the only Shopify devices.
Support is 24/7 and super helpful.
GREAT customer service for custom reports.
App extrêmement utile pour aller plus loin que les rapports de base de Shopify.
Support par chat très disponible, performant et très utile pour complexifier les rapports, notamment pour ajouter des données des champs meta ou faire des colonnes calculées.
I strongly recommend this application. Our vendor provided very poor support for the reporting, this app is a life saver, I almost talk to the support team every day to develop accounting reports to record sales, pay taxes, manage inventory and complete bank reconciliations for cash and credit card payments. The support team is very helpful and provide timely and useful solutions. Very positive user experience and job well done!
Very helpful customer service. Reports are exactly what we were looking for.
Great app, very detailed reporting. Customer service is top notch
Awesome app, awesome service!
Very recommended tool for having a great overview of your shops. Nevertheless, the best Report Pundit has, is the support. Really fast and easy solving of my needs (for example addidg a custom column that needed coding).
I worked hours (days) to find a report on Shopify that would combine payout data with order data, each transaction would have totals on one row. I wanted order date, fulfillment date, payout date for each order. I tried vlookups to combine data , but with 1000's of entries my reports took many hours to build. And easily prone to error.
Shopify customer service understood what I needed and suggested I try Report Pundit or another app. Being very familiar with Shopify's reports, Report Pundit took less than an hour to understand. I selected one of their reports and customized it. I was able to build the report I needed but was missing 2 columns and my totals were combining refund and sales (same order #). I used the chat option and Amal was able to add columns on his end.
I have now totals by order number and refund # (order #+R), Total Sales Report with the Payout Report, with fulfillment date. I can easily trace total sales by order to payout amount. We are on the accrual basis and having this report makes recording sales based on fulfillment date so easy!