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Absolutely great customer service! They have helped me on multiple occasions produce the exact report to meet my needs.
So far so good, the rep created all the automated reports I asked for, I asked for 5 :)
Just got this app for a specific purpose and needed help building a custom report. I did this through chat thinking it would be hours or even days for a response, but no, they got right back immediately and built the report to my specs in a few minutes! In addition, I noticed one small error the next day and again this was fixed immediately. I see there are many pre built reports, many of which I may utilize in the future and I get to know the app better, I know I'll be able to build custom reports when needed but this was a great start.
These reports are a must for tax season. Standard Shopify reports exclude important information like processing fees, Shopify buries that info in the Finance Payout reports its not info you can find in the regular reports. Report Pundit can put all the info you need into one report. Customer service is top notch. I reached out with a question and not only did I get a quick response Report Pundit built me a custom report will all the info I need to hand over to the accountant! Every business owner needs this program.
Great app and absolutely great support! Would recommend this app to every seller!
We install Report Pundit on every Shopify site that we launch. The product allows for custom reports to be emailed to interested parties on schedule. If I ever need help with creating a report or a question about the product, the Report Pundit staff is always available on chat to provide support with minutes. Highly recommend this product.
Amazing customer service, always available to help and have always managed to find a way to get what i need in a report. Very happy so far !
Very fast customer service via the chat. Anytime we need a custom report they are there to help!
Great reporting tool, Highly recommended. Support always very helpful.
Thank you
This application has significantly reduced my workload by consolidating data from multiple stores.
Additionally, they quickly create new fields upon request, and their customer support is FANTASTIC!!!.