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I recently had an outstanding experience with the customer service team at Report Pundit on Shopify, especially with Dan and Joshua. They were incredibly patient and guided me through my first day using the system. They clarified numerous points and created custom reports tailored to my needs. Their dedication to ensuring all my requirements were met was impressive. I highly recommend their service for anyone looking for thorough and personalized support.
Its actually extremely handy. Unlike may uselsss apps. It saves me hours and hours of work. Takes a little effort to get reports just right some time, but worth it when you do.
I have been using Report Pundit for about a month now and it has been amazing. I am using this to report on product tags, partial variants, and ABC historicals beyond 30 days. You need to use the chat bot for specific column requests but they are quick to respond and understand what I am wanting. Turnaround time is around 5 mins for custom column requests and 10 mins for report requests.
One draw back is it logs me out every 30 mins and does not auto save reports. So be SURE to save reports as if you were using Microsoft Word in 1998.
I can't say enough about the customer service I get from Report Pundit. I never know what to choose to make the report come out the way I want it. This team customizes my reports to my liking, making my job so much easier. Thank you, keep up the great work!
I've been really happy with Report Pundit so far. The library of reports is expansive, but their ability to quickly and effectively create custom reports has been great. Customer service is responsive and they have been able to create every report that we've needed thus far.
They are so very helpful, every time. Help make me Customized Reports. Thank goodness, since we all know Shopify is lacking in that! This is a must have if you have Shopify! Manuwel was very helpful. Made a custom report for what I needed in just a couple minutes. Would have taken me forever.
Absolutely amazing app. For so long I have been looking for a reporting app to share with different users and settings. Great customer service as well.
Great App, just their support is even better and super friendly. Immediate help is provided and many meassures are available. Certainly not cheap, but great performance as flexible.
Great reporting app to capture data that Shopify sometimes can't or won't. Also, amazing support team that is quick to answer and solve your issues.
Using Report Pundit for deeper, more comprehensive reporting purposes in Shopify has been a game changer on the time front, analytics front, and reporting front. The app has simplified and streamlined previously redundant analytics, significantly enhancing our efficiency.
Beyond the app's capabilities, the tech support is honestly next level! I have sought support from four different individuals who have efficiently and effectively met all my needs. Beyond helping me build reports, they have taken additional time to show me their workarounds on the back end, so I am better skilled at building unique reports for our company's needs. This is the best tech support I have ever experienced from any app.
Thank you, Report Pundit. We are loving using your app, its reports, and all that your platform has to offer. Your customer service is phenomenal! Game changer!