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There are plenty of existing reports that are great and very useful. Our team needed to build a few custom reports and their team was extremely helpful and quick to respond. Excellent customer support! Highly recommend.
These reports are a must for tax season. Standard Shopify reports exclude important information like processing fees, Shopify buries that info in the Finance Payout reports its not info you can find in the regular reports. Report Pundit can put all the info you need into one report. Customer service is top notch. I reached out with a question and not only did I get a quick response Report Pundit built me a custom report will all the info I need to hand over to the accountant! Every business owner needs this program.
Great app that makes reporting very easy for our online and POS store. Steve is also a legend that set up all of our reports. Super helpful!!!
Really love this app. Pricing is fair. Customer service is amazing! This gave us the ability to do much better sales reporting since we can use fulfilled date. Shopify does not have fulfilled date in any of its reporting.
Report Pundit makes up for what Shopify is lacking in reporting. There is an incredible library of pre-built reports, making it an incredible value. On top of that, the customer service in exceptional! Any time there is an additional report I need help creating, I send a quick chat, answer any questions their team has, and I have a custom report in less than 24 hours. Cannot reccomend enough!
Excellent customer service!
Very fast customer service via the chat. Anytime we need a custom report they are there to help!
This is one of the best apps ever. The customer support is literally insanely good. They will help you build just about any report you can imagine which is good since shopify is so limited
Great support. We set up the report quickly and accurately! I recommend.
This app could be much more useful if the customer support wasn't the worst of all time.
When you ask them something there are two possibilities:
1. they do the work completely wrong
2. they don't do anything
Every time I ask them anything it is a nightmare. They never understand what you are asking, then they fake to understand and make everything wrong. It is unbelievable and I am really astonished to see so many good reviews, probably I am the only one that asks for custom reports.