Reviews (1,699)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to create customized reports that improve operational efficiency and data analysis across various business needs, including inventory and customer behavior. It features a user-friendly interface, on-the-fly report generation, scheduled exports, and integration with systems like Big Query. Merchants particularly praise its robust performance and exceptional customer support, noting the team's responsiveness and expertise in customizing reports and resolving issues quickly.

Edited August 11, 2022

Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.

DREAM
United States
Over 2 years using the app
February 5, 2024

I can take whatever i want. Quick and correct. Best reporting app!

V S P
France
Almost 2 years using the app
June 26, 2024

The customization was great. I had my own design on Excel and it was really easy to implement in Report Pundit. And another awesome feature is the schedule to send the report by email. Finally, the support is very patient with long request. As a developer used to report builder in Visual Studio, this is the must have to a shopify user.
Keep up the great work.

Couleur Concept
United States
About 1 hour using the app
December 9, 2022

This is so easy and user friendly! Their support team is so nice and quick to respond! I highly recommend this app!

Courtyard Style
United States
Over 2 years using the app
December 3, 2021

Fast and good support! If you got a question or found a bug, it takes less than 5min an you get a feedback!

LEDVANCE Shop
Germany
Over 2 years using the app
December 14, 2021

waaaay better reports than shopify! and we can create robust custom reports as well. Fantastic! Thanks so much!

The Chosen Gift Factory
United States
Over 2 years using the app
September 4, 2019

Amazing help by their support team, going extra miles to ensure our report is in perfection. I am very happy with the app and it helps to generate all kinds of report, very fast, helpful for a business like us that needs excel reports to key-in to our own ERP system.

BL Lashes
South Korea
Over 2 years using the app
February 14, 2022

While working on a report, I was unable to get the data I needed. I messaged with James in customer support while on the ReportPundit page and he was most helpful in getting me exactly what I needed.
James crafted a version of it, messaged me the link so I could check it out to see if any additional information was needed. What he put together was just what I was looking for. Excellent customer service in a very timely manner!

Import Image Racing
United States
Over 2 years using the app
February 26, 2021

Support is great! I can build just about any report I need and if I need help they are there. Highly recommend.

PurDefense
United States
Over 2 years using the app
August 12, 2021

Report Pundit helped me out when Shopify reports consistently failed me. They tailor made specific reports to my needs in less than 24hours. The best reporting apps. Worth every penny!

Legacy Furniture Mattress
United States
Over 2 years using the app