Ugly Christmas Sweaters
Great support desk help. Was quick to initially respond and was able to solve our problem in no time.
Easy to use, great tech support, even at 6am EST. The helpdesk Tony helped me write a custom field for a query, sent me step by step instructions for the future, and even contacted me after our chat via email 3 times to ensure my needs were resolved. Thanks, Tony! Great work!
Vital Nutrients Professional
Report Pundit gives you everything you need to analyze the data for your Shopify store. The live customer support is OUTSTANDING! Quick and accurate. Highly recommend this app. Must have!
Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.
A very useful app for generating custom reports. Excellent customer service that has allowed us to tailor the reports to our specific needs, thereby saving us a lot of time.
This has been a great experiance with this app. It just made things simple and saved us lot of time. Absoltely perfect app and 100% important app for every store. Best part is their customer support. Top notch and the best support ever. Thank you
Great app! The customer support was top notch! They helped me build the right reports. Highly recommend it.
Mother Earth Living
Report Pundit has been amazing for our Shopify reporting needs. There seems to be endless parameters. And if there is something we couldn't figure out, they step in customize the report for you...often within minutes! Great app!
Anthony from the support helped me in minutes to set up the report filter. We use it for monthly reports which was not difficult to manage. This time we needed an urgent report which I could not resolve immediately. Anthony made my day! Thanks and we recommend this app!
UpDown Desks Australia
Was able to get a useful custom report for a business issue we were dealing with. The person on live chat was very helpful to me.