Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
12. Dezember 2023

So impressed with the customer service provided by this team! They are extremely responsive and nothing we've asked for has been too much trouble (and we've asked for a lot!). Thank you!

Spray-Free Farmacy
Australien
Etwa ein monat mit der App
Cloudlab hat geantwortet 14. Dezember 2023

Thank you for the kind review - happy we could get you sorted!

27. November 2023

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

borahello
Vereinigte Staaten
4 monate mit der App
Cloudlab hat geantwortet 29. November 2023

Hey there Borahello,

We understand that you are concerned about the changes to the free plan. Originally we had communicated this change to all of our customers back in September (with a reminder sent in October).

However, our only contact for your account had unsubscribed from our emails and so we were unable to reach you.

Please note that this change was only implemented as a response to the growing data costs associated with supporting our thousands of free plan users. Over the last few years we have also introduced many features to our paid plan to help merchants justify the expense - all without increasing the price of our subscription plans.

At Report Toaster, we pride ourselves on our great customer service - so I've just sent you an email and we would be happy to discuss further if you would like to respond.

Thanks!

22. November 2023

I have been using Report Toaster now for 3 months after having tried many other reporting apps none of which come close to this tool. The ability to customize your own reports for all areas of your business is excellent, including Revenue Recognition, a key area for me.

When needed customer service is exceptional. They are not just extremely helpful, but are quick to understand what's required and also point out other considerations you may not have considered.

Thank you Toaster reporter, for your help, expertise, and patience.

Theia Corporation
Vereinigte Staaten
Etwa 2 monate mit der App
Cloudlab hat geantwortet 24. November 2023

Appreciate the great review, and good to hear that those revenue recognition reports are working out for you! Thanks! :)

31. Oktober 2023

Hi Kevin here from Papanui Cycles,

I was dealing with George Bailey-Kirby to create a custom report for my bank and needed help with a forecast report, this was completed within 10 minutes and George asked all of the right questions so the report was custom to my business,

Thanks, George, and well done excellent customer support.

Kevin
Papanui cycles

Instore Papanui Cycles
Neuseeland
Mehr als ein jahr mit der App
Cloudlab hat geantwortet 24. November 2023

Appreciate the great review, and glad you got both the reports and the support you needed - always happy to help out :)

9. August 2021

Great app and fast support. Easy to understand reports on everything.
I would really depreciate if it integrates with G analytics.

3D Wholesale
Vereinigte Staaten
Mehr als 2 jahre mit der App
Cloudlab hat geantwortet 10. August 2021

Thank you so much for the review! We are working on advanced analytics and will let you know when we have something more in that area.

16. Dezember 2021

This apps useful for me to track my store performance and thumb ups with their customers support team!!!

Madre
Malaysia
Mehr als 2 jahre mit der App
Cloudlab hat geantwortet 16. Dezember 2021

Excellent, glad we could be of assistance! :)

6. September 2021

I am SO happy and relieved that I stumbled across this app. I've been looking for something that will allow me to export my order data from another third party app (as third party variant option data isn't included in regular Shopify order reports), and Report Toaster is PERFECT. This app gives me all the order data I need, in a fully customizable spreadsheet. I can't say enough good things about George, who responded to my initial inquiry almost immediately, and walked me through the app setup step by step so I found and set up exactly what I needed for my shop. This app is a total lifesaver!

knitbrooks
Kanada
Mehr als 2 jahre mit der App
Cloudlab hat geantwortet 6. September 2021

Thank you so much for the positive review - we're always happy to help our customers!

11. November 2021

This app is amazing, the fact that it is free is a life saver for merchants. Thank you to George for helping me out with the analytics, I have tried other report apps that included fees and this is the best Report App by Far.

Styylux
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Cloudlab hat geantwortet 11. November 2021

Thank you, we're glad you're enjoying the app and that we could help you out!

9. März 2022

Great product and first-class customer service! I had a question about subscription orders and the team not only answered my questions but made suggestions to make the reports/insights even more valuable to me!

Longevity Box
Vereinigtes Königreich
Mehr als 2 jahre mit der App
Cloudlab hat geantwortet 9. März 2022

Excellent, really happy we could help you out and get you sorted with those custom subscription reports! Thanks for the nice review :)

30. Oktober 2021

Great customizable reports app. It allowed me to create reports needed for accounting with the latest EU OSS tax law.

HypeSheriff EU
Polen
Mehr als 2 jahre mit der App
Cloudlab hat geantwortet 1. November 2021

Thanks so much! We are glad you can get the information you need.