Reseñas (215)

Calificación general
5
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 2% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
27 de noviembre de 2023

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

borahello
Estados Unidos
4 meses usando la aplicación
Cloudlab respondió 29 de noviembre de 2023

Hey there Borahello,

We understand that you are concerned about the changes to the free plan. Originally we had communicated this change to all of our customers back in September (with a reminder sent in October).

However, our only contact for your account had unsubscribed from our emails and so we were unable to reach you.

Please note that this change was only implemented as a response to the growing data costs associated with supporting our thousands of free plan users. Over the last few years we have also introduced many features to our paid plan to help merchants justify the expense - all without increasing the price of our subscription plans.

At Report Toaster, we pride ourselves on our great customer service - so I've just sent you an email and we would be happy to discuss further if you would like to respond.

Thanks!

3 de enero de 2024

It's the best reporting application ever, a must have for anyone using Shopify! And the support is beyond anything I've ever experienced!

Robert Clay Vineyards
Estados Unidos
12 meses usando la aplicación
Cloudlab respondió 5 de enero de 2024

Thanks for your great review, happy to hear that you've found both our app and the support so helpful :)

15 de febrero de 2024

Really great team behind this app. They were able to help me immediately with a report where I need my customer tax information with the specific currency exchange amount (that I can't get on Shopify).

Inoki Bathhouse
Canadá
16 días usando la aplicación
Cloudlab respondió 20 de febrero de 2024

Excellent, really glad we could help you out! Appreciate the kind review :)

11 de diciembre de 2023

LOTS of report choices and extremely responsive and helpful customer service. We love Report Toaster!

The Sated Sheep
Estados Unidos
5 meses usando la aplicación
Cloudlab respondió 14 de diciembre de 2023

Thanks for the kind review, and really glad you've been enjoying our selection of reports and great support! Much appreciated :)

28 de febrero de 2024

Great App for different kinds of reports. Support-Crew answeres almost immediatley, and is very helpful and kind. Definitely recommend using this app!

FC Subingen sagt merci!
Suiza
Alrededor de 2 meses usando la aplicación
Cloudlab respondió 7 de marzo de 2024

Thanks for the great review - glad that we could help you out!

19 de diciembre de 2023

A very powerful but simple to use report builder - you can use it for financial reporting, monitoring collections, understanding performance etc. The support is amazing as well - very helpful, very responsive.

Electroheads
Reino Unido
3 meses usando la aplicación
Cloudlab respondió 20 de diciembre de 2023

Appreciate the great review, glad we could help you out! :)

11 de enero de 2024

Tons of useful reports available, help center was super responsive and helpful in pulling the report I needed. The data in here is incredibly useful! Highly recommend.

Peanut and Bumble
Canadá
20 días usando la aplicación
Cloudlab respondió 18 de enero de 2024

Thank you for the nice review, really glad we could help you out :D

12 de diciembre de 2023

So impressed with the customer service provided by this team! They are extremely responsive and nothing we've asked for has been too much trouble (and we've asked for a lot!). Thank you!

Spray-Free Farmacy
Australia
Alrededor de 1 mes usando la aplicación
Cloudlab respondió 14 de diciembre de 2023

Thank you for the kind review - happy we could get you sorted!

27 de diciembre de 2023

Above and beyond what I expected.

This app will give you more data than you know what to do with! It is extremally helpful to run very customized reports - wish I would have know about this app earlier.

I have used their customer service via chat twice and have had nothing but stellar experiences.

If you need a reporting app this is the one!

4SCORE®
Estados Unidos
5 días usando la aplicación
Cloudlab respondió 29 de diciembre de 2023

Excellent, glad we could be of service and help you get the reports you need! Thanks for the great review :)

8 de mayo de 2024

The standout feature of Report Toaster is the exceptional team behind it. They assisted us promptly with setup and tailored the app perfectly to our business needs. Special thanks to George for his outstanding support!

SYLKE®
Estados Unidos
Alrededor de 21 horas usando la aplicación
Cloudlab respondió 10 de mayo de 2024

Thank you for the great feedback, happy we could get you all setup and running :)