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2023년 11월 27일

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

borahello
미국
앱 사용 기간 4개월
답글 Cloudlab개 2023년 11월 29일

Hey there Borahello,

We understand that you are concerned about the changes to the free plan. Originally we had communicated this change to all of our customers back in September (with a reminder sent in October).

However, our only contact for your account had unsubscribed from our emails and so we were unable to reach you.

Please note that this change was only implemented as a response to the growing data costs associated with supporting our thousands of free plan users. Over the last few years we have also introduced many features to our paid plan to help merchants justify the expense - all without increasing the price of our subscription plans.

At Report Toaster, we pride ourselves on our great customer service - so I've just sent you an email and we would be happy to discuss further if you would like to respond.

Thanks!

2024년 1월 3일

It's the best reporting application ever, a must have for anyone using Shopify! And the support is beyond anything I've ever experienced!

Robert Clay Vineyards
미국
앱 사용 기간 12개월
답글 Cloudlab개 2024년 1월 5일

Thanks for your great review, happy to hear that you've found both our app and the support so helpful :)

2024년 2월 15일

Really great team behind this app. They were able to help me immediately with a report where I need my customer tax information with the specific currency exchange amount (that I can't get on Shopify).

Inoki Bathhouse
캐나다
앱 사용 기간 16일
답글 Cloudlab개 2024년 2월 20일

Excellent, really glad we could help you out! Appreciate the kind review :)

2023년 12월 11일

LOTS of report choices and extremely responsive and helpful customer service. We love Report Toaster!

The Sated Sheep
미국
앱 사용 기간 5개월
답글 Cloudlab개 2023년 12월 14일

Thanks for the kind review, and really glad you've been enjoying our selection of reports and great support! Much appreciated :)

2024년 2월 28일

Great App for different kinds of reports. Support-Crew answeres almost immediatley, and is very helpful and kind. Definitely recommend using this app!

FC Subingen sagt merci!
스위스
앱 사용 기간 대략 2개월
답글 Cloudlab개 2024년 3월 7일

Thanks for the great review - glad that we could help you out!

2023년 12월 19일

A very powerful but simple to use report builder - you can use it for financial reporting, monitoring collections, understanding performance etc. The support is amazing as well - very helpful, very responsive.

Electroheads
영국
앱 사용 기간 3개월
답글 Cloudlab개 2023년 12월 20일

Appreciate the great review, glad we could help you out! :)

2024년 1월 11일

Tons of useful reports available, help center was super responsive and helpful in pulling the report I needed. The data in here is incredibly useful! Highly recommend.

Peanut and Bumble
캐나다
앱 사용 기간 20일
답글 Cloudlab개 2024년 1월 18일

Thank you for the nice review, really glad we could help you out :D

2023년 12월 12일

So impressed with the customer service provided by this team! They are extremely responsive and nothing we've asked for has been too much trouble (and we've asked for a lot!). Thank you!

Spray-Free Farmacy
오스트레일리아
앱 사용 기간 대략 1개월
답글 Cloudlab개 2023년 12월 14일

Thank you for the kind review - happy we could get you sorted!

2023년 12월 27일

Above and beyond what I expected.

This app will give you more data than you know what to do with! It is extremally helpful to run very customized reports - wish I would have know about this app earlier.

I have used their customer service via chat twice and have had nothing but stellar experiences.

If you need a reporting app this is the one!

4SCORE®
미국
앱 사용 기간 5일
답글 Cloudlab개 2023년 12월 29일

Excellent, glad we could be of service and help you get the reports you need! Thanks for the great review :)

2024년 5월 8일

The standout feature of Report Toaster is the exceptional team behind it. They assisted us promptly with setup and tailored the app perfectly to our business needs. Special thanks to George for his outstanding support!

SYLKE®
미국
앱 사용 기간 대략 21시간
답글 Cloudlab개 2024년 5월 10일

Thank you for the great feedback, happy we could get you all setup and running :)