Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust reporting capabilities and ability to manage frequent subscription changes. It's praised for its customizable templates, advanced reporting features, and insights into various business areas such as Revenue Recognition. Many find it easy to use, even for beginners, and appreciate its flexibility in building reports. The customer support team is noted for their quick response and problem-solving skills. It's particularly useful during tax time and seen as a game-changer for businesses seeking better operational insights.

January 17, 2022

Excellent value for money - even with the free version there is plenty of options! First class support really trying to help you!

PureTime
Denmark
8 months using the app
Cloudlab replied January 19, 2022

Thanks so much for the kind words! We are always here to help.

August 25, 2021

This app is excellent. There are so many great reports that come standard but they can also create custom reports that you just can't get in Shopify. I highly recommend this app.

2 Moms Craft Shack
United States
8 months using the app
Cloudlab replied August 25, 2021

Thanks so much for the review and for using our app! We are always glad to help - you've helped make our app better.

Edited July 3, 2023

The amount of free reports that this app offers seems unapparelled. Their pricing is better than other similar apps. And the customer service so far has been outstanding. And I am on the free plan.
Edit- I upgraded to the paid plan. Still the best app I have seen and still amazing customer service.

Everywhen.co.il
Israel
8 months using the app
Cloudlab replied November 2, 2022

Appreciate the kind review, happy we could assist :)

October 25, 2022

We had an amazing experience with Report Toaster and their developers. Our use case was to receive an Orders CSV Report that broke down our custom cart attributes such as delivery dates (selected by users in checkout) as well as gift messages. Sam from Report Toaster helped us create the exact report and format we needed for our warehouse to use to fulfil orders. Even given the time difference, the support was unbelievable. Would highly recommend!

Hey Tiger
Australia
8 months using the app
Cloudlab replied October 26, 2022

Really glad we could help you out, thanks for the kind review :)

August 3, 2021

Needed some extra assistance for what we needed in a specific report and they got right to it and helped us. Super impressed with how responsive they are.

wdlracing
United States
8 months using the app
Cloudlab replied August 3, 2021

Thanks so much for the review! We are always glad to get feedback and find a solution.

June 21, 2021

I reached out to support for a need of a special report. Within 24 hours Sam had create a report that allowed me to exclude certain tags from orders. This was a huge help. The whole experience was great and much appreciated in trying to navigate through a new app. Highly recommend for detailed reporting.

Firestone Walker Brewing Company
United States
8 months using the app
Cloudlab replied June 24, 2021

Thanks so much! We really appreciate you using our app and your support!!

October 12, 2021

Great app. Support team is very responsive with any questions and seems to really want to find or create solutions for my needs

MAPdev
United States
7 months using the app
Cloudlab replied October 12, 2021

Thanks so much! We are glad that we've been able to help you so far. Please don't hesitate to reach out if you need anything else.

October 26, 2022

If you are looking for reports, data, spreadsheet this is the app to get. Their customer service is amazing. They helped so many times creating reports for our business. Love it!

LINK
United States
7 months using the app
Cloudlab replied October 26, 2022

Happy to help out, appreciate the great review!

July 25, 2022

Fantastic app and excellent customer service too! Sam from the CS team helped me create custom reports!

Cizaro
Egypt
7 months using the app
Cloudlab replied July 27, 2022

Hey, appreciate the kind review - glad we could help you out!

July 23, 2021

I used this app to understanding our sales report better. The apps is very useful, the customer service is responsive. And customized reports are available. I strongly recommend.

DAFU HONG KONG
Hong Kong SAR
6 months using the app
Cloudlab replied July 23, 2021

Thanks so much for using our app! We are always glad to help with any reporting needs.