Reputon Amazon Reviews

EDIT: James got in touch and rectified the issue. It's working fine now. Great customer service

Disappointing experience overall. It was working fine at first. I was okay with some shortcomings, like the reviews not auto-updating, as this app was cheap. Then it stopped working altogether. A week ago, all the widgets started incorrectly reflecting 0 product reviews.I got in touch with support a week ago, but they have not responded with anything proper. I now have a live website with traffic, with no product reviews. I'll have to uninstall this and find a proper alternative. Save yourself the trouble and look for something else.

I’ve been using the Amazon Reviews by Reputon app for a while and it’s been a fantastic addition to my Shopify store. The setup was incredibly easy—just a few clicks and I was able to import reviews. Shoppers trust Amazon, so displaying real feedback from Amazon buyers has helped increase my conversion rates. The app also lets me customize the look and feel of the review widget, which is a nice touch.

Customer support has been responsive and helpful whenever I had questions. Overall, I highly recommend Amazon Reviews by Reputon to anyone looking to boost customer trust and showcase genuine product reviews on their Shopify store!

Bonjour,
L'application est TOP pour récupérer les avis Amazon sur notre site.
J'ai rencontré un problème de synchronisation, et lorsque j'ai contacté le SAV, Helen a corrigé mon problème rapidement.
Application a conseiller à 100%

I have been using Reputon Amazon Reviews for some time now and I really like it for my business. It's great to have the reviews on my website and telling honest opinions about the products I promote. I highly recommend this app.

Installing the app and setting up Amazon Reviews was easy. Suddenly the app stopped working and had to reach out to support. James from Reputon was quick to offer help, identified we had an issue with the apps section on our store and fixed the issue by adding custom liquid to our store. Thank you!

so far has been easy to set up and get going, happy with that since im not very back end savvy

Easy to configure. Many controls to utilize. Affordable and fast loading. Custom CSS.

Great app and excellent customer service

its very easy to use however the price is too much for the new store. It does give you good reputation management system for the new store. There is only one thing missing which is like trust pilot like slim banner otherwise its good

Great customer service! If you're an "Amazon Book Author" and not an "Amazon Seller" here's what I've learned about this app... It's a very useful tool, however, I cannot do exactly what I want to do with it due to restrictions on Amazon's end. Since I am an Amazon Book Author and not an Amazon Seller I am not able to post all of my reviews as a group on my home page. I can only post reviews for each product on their individual product pages. The wonderful customer service team at Reputon took the time to explain why (and responded very quickly too):

"Kindly note that we need a dedicated page from which we can pull reviews to display them on your homepage. For sellers, we retrieve reviews from their seller feedback page and import them into our app. However, for authors, Amazon does not provide a separate page listing all reviews in one place. Instead, all reviews are stored under individual product (book) pages, which is why we can only import them as product reviews."

As an Amazon Book seller I know this all to be true so it made perfect sense once explained. Thanks James! :)