Etsy Reviews ‑ Avis Clients
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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easily installed and works great
Fantastic to hear! We're thrilled that it was easy to install and is working great for you. If you ever have more feedback or if there's anything else you'd like assistance with, feel free to let us know at info@reputon.com.
The app is great except for the fact that I have to copy and paste the URL of each listing that has been reviewed. This is cumbersome and difficult to keep track of.
We appreciate your feedback, and we understand that the manual input of product URLs can be cumbersome. We're continually working to enhance our app, and your input is valuable. If you have any other suggestions or if there's anything specific you'd like to see improved, please feel free to share. Thank you for using our app, and we're here to assist with any further concerns you may have.
Not working. No reply from support, I expect timely support for a paid app....my business runs 7 days a week
Apologies for any inconvenience caused. Our team has contacted you to address all the issues. We aim to provide support within 24 hours, typically closing tickets within an hour. However, during the Easter weekend, response time was a little bit longer.
This app stopped working and displaying reviews but kept charging for the "service."
We sincerely apologize for any inconvenience you encountered with our app. We make it a priority to promptly address widget-related issues. Our team has reached out to you to resolve this matter, and we are committed to finding the best solution to address this issue.
super easy to use
Thank you for your feedback! It is our goal to provide a seamless and user-friendly experience. If you have any questions or need assistance, feel free to reach out to our support team. We are here to help!
SO FAR I LOVE IT
Awesome to hear that you love the app! If you ever need assistance or have questions, feel free to reach out to us at info@reputon.com.
Nice feature added to my shopify shop.
Thank you for the positive feedback! We're thrilled to hear that you find our app great. If you have any questions or feedback, feel free to contact us.
I finally got the app to work with no support from Reputation but help from my developer. It does half of what I was expecting, I wish there was more ability to see what the end product is like before having to install to try it out for yourself. Terrible customer service! Major attitude in their staff, huge turnoff from using this product. I'll only use it long enough to find a better competitor and then make the switch again. Fun fact: as soon as you leave a negative review, they start harassing you while denying the terrible attitude of their customer service agents! Buyer beware!
Updated reply: Our team is confused with such feedback. We promptly replied to your first email, requested collaborative access to check the widget from the Theme Editor (however you haven't accepted it yet). After the 2-star review, we sent you another email pointing the above mentioned facts. No harassment intended.
Absolutely the best!!!! and definitely affordable
Wow! Eight months of being the best—that's fantastic to hear! If you ever have more feedback or if there's anything specific you need, feel free to share. We appreciate your ongoing support!
Great, easy to use and quick to install.
Thank you so much for the glowing review!🌟 We're thrilled to hear that the app is easy to use. If you ever have any questions or need assistance, feel free to reach out at info@reputon.com