Classificação geral
4,7
Número por nível de avaliação
  • 89% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 2% das avaliações são de 2 estrelas
  • 4% das avaliações são de 1 estrelas
9 de abril de 2024

Installed this app, not working. not even loading my shopify store pages. shows error in opening my store itself. I think my all hard work is gone.

Pearlystones jewellery
Austrália
15 dias usando o app
Reputon deixou uma resposta 10 de abril de 2024

We apologize for any inconvenience you've experienced. Our widget has never affected the theme or caused it to break; such occurrences have never occurred before. We're eager to investigate everything with our developers and will reach out to you directly for further details.

29 de fevereiro de 2024

how can I cancel it
I have not used yet but charged a lot

LadyJaneMade
Austrália
Aproximadamente 1 mês usando o app
24 de janeiro de 2024

This app stopped working and displaying reviews but kept charging for the "service."

BarbeesTreasures
Canadá
Aproximadamente 1 ano usando o app
Reputon deixou uma resposta 25 de janeiro de 2024

We sincerely apologize for any inconvenience you encountered with our app. We make it a priority to promptly address widget-related issues. Our team has reached out to you to resolve this matter, and we are committed to finding the best solution to address this issue.

31 de março de 2024

Not working. No reply from support, I expect timely support for a paid app....my business runs 7 days a week

Bling Works
Reino Unido
1 dia usando o app
Reputon deixou uma resposta 1 de abril de 2024

Apologies for any inconvenience caused. Our team has contacted you to address all the issues. We aim to provide support within 24 hours, typically closing tickets within an hour. However, during the Easter weekend, response time was a little bit longer.

26 de março de 2024

Way too complicated, I couldn't work out how to get reviews on my product pages, added the widget by nothing shows up and website seemed a lot slower after installing

Not Your Ordinary Gift
Reino Unido
8 minutos usando o app
Reputon deixou uma resposta 28 de março de 2024

We're sorry to hear about your experience. We'd like to assist you in resolving these issues. If you're open to it, we'd be happy to set up the app for you again and address any concerns you may have had.

25 de agosto de 2023

You did charge me 6.99 and I have a screenshot to prove it. Please refund my money back to my account.

You Tee Me Bay
Estados Unidos
13 dias usando o app
Reputon deixou uma resposta 28 de agosto de 2023

Hello, our support team has already contacted you to solve this issue. We'd like to highlight that our application offers a 7-day trial period, after which the first billing cycle begins. In your specific case, the app was uninstalled following a usage period of 17 days.

We want to assure you that we're ready to refund you for the duration during which the app went unused. To facilitate this process, we kindly request you to reach out to us at info@reputon.com or simply respond to the email that was sent by our support team.

24 de fevereiro de 2023

messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!!

AXC Design & Co.
Estados Unidos
4 dias usando o app
Reputon deixou uma resposta 26 de fevereiro de 2023

Hello,

We are sorry if the app had any issues. Unfortunately, we can't check your problem since you deleted the app.

Kindly reinstall it and let us know by sending an email to info@reputon.com

Thank you.

Kind regards,
Reputon Team