Reputon Etsy Reviews , 200 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its seamless importation of reviews from Etsy to Shopify, especially beneficial for new or transitioning stores. It's praised for its cost-effectiveness, design, and functionalities like daily review updates. While customization is available, some merchants seek more control over review aesthetics. The support team is noted for its exceptional responsiveness and problem-solving capabilities. The app has notably enhanced customer trust and professionalism in businesses.
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I finally got the app to work with no support from Reputation but help from my developer. It does half of what I was expecting, I wish there was more ability to see what the end product is like before having to install to try it out for yourself. Terrible customer service! Major attitude in their staff, huge turnoff from using this product. I'll only use it long enough to find a better competitor and then make the switch again. Fun fact: as soon as you leave a negative review, they start harassing you while denying the terrible attitude of their customer service agents! Buyer beware!
Updated reply: Our team is confused with such feedback. We promptly replied to your first email, requested collaborative access to check the widget from the Theme Editor (however you haven't accepted it yet). After the 2-star review, we sent you another email pointing the above mentioned facts. No harassment intended.
Just browsing, testing the app
Trying to export my reviews from Etsy to shopify
I’m hoping this works since I faced lots of troubleshooting
Thank you for giving our app a try and providing us with your feedback. We genuinely apologize for any inconvenience you may have experienced. We have already reached out to you directly to assist you with the process of exporting reviews and setting up the app. Please rest assured that we are dedicated to resolving any issues you may be facing and ensuring a smooth experience for you.
For now, the app is okay. It's not exactly what I wanted, but it's okay. But the constant harassment by the developer asking me to change my review is a huge turnoff. Emails, text messages, voice mails. I'm expecting them to show up at my house any minute. Creepy and rude.
Updates: We are sorry to disturb you, but we try to do our best to provide our customers with the best support. So if we've got the review that is not relevant to our app, we try to find out the reason of that.
Hello,
Please, note, we don't have any yearly or premium plan.
We don't associate with Etsy and we don't develop the app on their behalf.
As I can see in your store, the widget is displayed normally in all browsers.
Best regards,
Reputon Team