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2nd UPDATE: I had to take off two stars after using this app for a while. Yes, it works; it does what it says it will do. However, randomly assigning review sites to customers by chance is not the best way to go. I had a customer email me and say they'd love to write a review, but Reputon took them straight to Facebook, which this customer does not even use. I figured there was some sort of smart ...
Thanks for the review! We hope the Reputon will grow your ratings in no time!
I thought that this app would enable me to add reviews to my site. But you have to pay for this feature. This app allows you to send emails to users for free
Hello,
Actually, there is no "add reviews to own site" feature in Reputon Customer Reviews app whatsoever. This app is for managing and boosting your reputation on 3rd party ...
Seems to work well enough for what it is. I've generated one new google review so far and was given the opportunity to correct some minor issues with existing customers. I wish there were a little more functionality around who emails get sent to. For example, I don't wish to continually send these review request emails to my customers who come in every week and jeopardize their relationship by ...
Thanks for the extensive feedback!
We will definitely consider adding the sending frequency cap as a setting to the app.
We will also consider extending the click out stats ...
Must be set up on desk top, otherwise its impossible. I lost 3 days of reviews including the day that i launched my e-commerce store, due to the lack of assistance or any literature stating this is necessary. I even sent a help desk inquiry which took 24 hours to be instructed to login on a desktop ONLY.
Update post reply of Reputon;
You guys have yet to respond to my help request! YOUR COMPANY ...
Dear Customer,
You haven't sent us ANY email regarding the issue you have with the app. We have checked the inbox and spam folder .
Please, describe the problem you have ...
I would recommend this app because its great
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
So far so good
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
can you upload a demonstration video on how to install and setup the app to work fine in website so that will be helpful.
Hello,
We can give you a personal guidance of how to set up Reputon on your account.
Regards,
Reputon team
Still trying to set up. A bit tricky to set up. Have to leave a review prior so not able to go into much detailed.
Hello,
Any updates on your Reputon Customer Reviews app experience?
Regards,
Reputon team
I will start using your app , after result definately will approach your for giving good review ,thanks
Dear Sir/Madam,
Thank you for using our app. We are very disappointed by a 3* review as there was no issue with the app and our support.
May I know the reason you give us ...
Easy to set up, compatible with my browser. Just started with it so no reviews yet. Thanks, Linda of Lányos Handmade
Hi Linda, thank you for your review. Is there anything we can help you with setting up the app?