리뷰 (1,187)

전체 평점
4.8
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2020년 12월 17일에 편집됨

We have recently installed this app. We like that it has so far been very straightforward and intuitive to use and it does not appear to have affected our site load time adversely

Valuemed
영국
앱 사용 기간 1일
2019년 5월 28일

I use TrustPilot to automate email reviews and I used to push people to Google and Facebook for reviews - but this App covers all platforms for you and for free. Amazing.

Eighty Eight Store
영국
앱 사용 기간 1일
2019년 5월 11일에 편집됨

Still experimenting the app but still now very good and possibilities ... lets see if have value in the Brazilian Market.

Beautylet Store
브라질
앱 사용 기간 25일
2020년 6월 3일

Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.

Golden Ship
필리핀
앱 사용 기간 24일
답글 Reputon개 2020년 6월 4일

Hi,
We would love to hear about improvements you want to see in the app. Please contact us at info@reputon.com

2019년 8월 4일에 편집됨

fantastic app. I have just done a test email and wonderful. Automatically sends an email to your customer whenever you're ready. You can set a timer to do this. Very pleased.

Shear Sophistication
영국
앱 사용 기간 1일
2019년 8월 17일

Reputon is very simple to use and very efficient. We have just started using it and have already received a burst of new reviews

Harfi
영국
앱 사용 기간 1일
답글 Reputon개 2019년 8월 27일

Thank you for your feedback! Hopefully your business will start receiving tons of great reviews with Reputon!

2023년 4월 19일에 편집됨

I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.

CurvyFabulosityBoutique.com
미국
앱 사용 기간 23일
답글 Reputon개 2023년 4월 10일

Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.

2022년 5월 6일에 편집됨

o app é top, ajuda muito nas vendas e na confiabilidade do site, e também ajuda a aumentar as vendas

Bombou Desconto
브라질
앱 사용 기간 1일
답글 Reputon개 2022년 5월 8일

Querido cliente,

Obrigado por ter tempo para postar a revisão.

Agradecemos seu feedback e estamos felizes em saber que isso ajuda sua empresa a crescer.

Reputon Team

2021년 3월 23일

Just got that app, so far seems to be good. It would be good if we could customize emails to match the branding.

Bloompoppy
뉴질랜드
앱 사용 기간 21일
2022년 8월 19일

It sends request for reviews at the wrong time. I have app set to send once it saids the order has been delivered. This is causing some customers to assume my business in unprofessional.

Kings & Thingz Fashion
미국
앱 사용 기간 대략 1개월
답글 Reputon개 2022년 8월 19일

Hello,

Sorry for the inconvenience.

Once you install the app, you can add past orders. You can upload orders that you've got for the last 60 days. By default, the email trigger - 14 days after the Order is fulfilled. If your uploaded orders were fulfilled more than 14 days ago, the emails will be sent in 1-2 hours, unless you change the Email trigger (days or/and condition "After")

As we understand, your uploaded orders were older than 14 days after fulfilled. And you didn't change the Email trigger section. That's why emails were sent a few hours after uploading.

Regards,
Reputon Team