Reputon Customer Reviews App

Reputon Customer Reviews App

리뷰 (1,278)

전체 평점
4.8
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 11%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2023년 10월 19일

I've been trying to get in touch with the Reputon team for more than a month now and they have been ignoring my emails. We are on one of the most expensive plans and it's unfortunate that we can't get help with anything. No way to see or manage reviews in their apps. We just see opens and clicks but no reviews... Disappointed in this app and their non-existent support.

Pepper + Vetiver
미국
앱 사용 기간 14일
답글 Reputon개 2023년 10월 20일

Yesterday, you installed our app, and within this short timeframe, you've already received four 5-star reviews on Trustpilot and three 5-star reviews on Sitejabber. We promptly addressed all your inquiries via email and explicitly communicated that clicks are the final metric we track, given our current technical limitations in monitoring reviews on third-party platforms. Please note that we are always ready to answer any questions you may have.

2024년 7월 22일

Werkt niet

DINelek.nl
네덜란드
앱 사용 기간 14분
2021년 3월 24일

Sorry but this app and the email sent is very confusing or rather misleading. I received an email saying More reviews for your store but they don't show you how many reviews you have got or what reviews your customers have left for you. Forget about displaying on our store but we should atleast know if we have got reviews or not? for that also we have to pay you to see what our customers have filled when you send them an email? or it is all about just collecting information and forcing us to pay if we need to just see(not even diplaying on the website) what we have got? How can one make a decision if they dont even know if it is worth buying your plan? Very disappointed.

RJ Collection - Your Shopping Genie
영국
앱 사용 기간 거의 2년
답글 Reputon개 2021년 3월 25일

Sorry, but it looks like you did not understand the app concept and did not configure it correctly. We have updated your settings, so it should work for you now. Please check your email.

2020년 10월 8일

NO ES DE FACIL ACCESO.. LOS COMENTARIOS NO APARECEN POR NINGUN LADO.. PESIMA APLICACION.............

PUERTOVENTAS.CL
칠레
앱 사용 기간 대략 5시간
답글 Reputon개 2020년 10월 9일

Lamentamos su experiencia. Estamos dispuestos ayudarle a configurar la aplicación. Acabamos de enviarle un email.

2023년 9월 30일

demande les preuves d achat les clients non pas forcement envie

La boutique à Cécé
프랑스
앱 사용 기간 대략 1시간
답글 Reputon개 2023년 10월 3일

Nous sommes désolés d'apprendre que vous avez eu une mauvaise expérience avec notre application. Veuillez noter que notre produit ne demande pas de preuve d'achat, il envoie des demandes d'avis aux clients qui ont commandé chez vous.

2022년 8월 20일

The app description says there are Yelp reviews, but I didn't find that feature, so it doesn't work for me.

California wallpaper
미국
앱 사용 기간 6분
답글 Reputon개 2022년 8월 21일

Hello,

Thank you for the feedback.

Please, note, that you can add a link to your Yelp business account and send follow-up emails to get reviews.

Kind regards,
Reputon Team

2023년 9월 7일

I haven't even used the app yet and your are requiring me to review it.

My Store
미국
앱 사용 기간 2분
답글 Reputon개 2023년 9월 11일

We apologize for any inconvenience you may have experienced. The in-app review popup is optional by design, not mandatory. We have already reached out to you to discuss this matter.

2024년 7월 18일

P A COSMETICS
캐나다
앱 사용 기간 26일
답글 Reputon개 2024년 7월 22일

We're sorry to hear that you had a negative experience with our app. We have reached out to you via email to address all of your questions and resolve any issues you may have. We look forward to hearing from you.

2023년 10월 14일

My Store
남아프리카
앱 사용 기간 4일
답글 Reputon개 2023년 10월 16일

We are sorry to hear that you had a bad experience with our app. If you could kindly share the specific issues, we will swiftly work towards finding a solution. You can reach us anytime at info@reputon.com