Reputon Customer Reviews App , 리뷰 1,150개
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평점별
genial
Merci pour la critique ! Nous sommes ravis que vous la trouviez géniale. Si vous avez besoin d'aide ou avez des questions, n'hésitez pas à nous contacter.
Great app, however would love it to be integrated better so one can offer promotion code etc. by leaving a review.
Big thanks for your positive feedback! We're in the thick of developing this feature and aim to roll it out by year-end. We'll be sure to keep you posted!
Thanks!
We appreciate your feedback! If there's anything else you need or if you have further questions, feel free to ask. Thank you for using our app! 🌟
ADESSO INSTALLATA, VEDREMO DOPO CON UN'ALTRA RECENZIONE, PER ADESSO VALUTO LA FACILITà
Siamo felici che tu abbia installato l'app! Apprezziamo il tuo feedback sulla facilità d'uso. Non vediamo l'ora di sentire la tua opinione dopo averla utilizzata più a lungo. Se hai domande o hai bisogno di assistenza, siamo qui per aiutarti.
its great app. Easy to set up, easy to use, and get great help. High recommend.
I gave it 4 stars for the ease in setting up. Hopeful and patient for now so just waiting on results.
Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.
After some service from Shopify support I got this app working well and am able to communicate with customers who are dissatisfied. and thank customers who are satisfied.
Dear Client,
We are very sorry you had issues with Logging In.
There was some very short maintenance work on our servers.
But we've fixed it already.
Kind regards,
Reputon Team
Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.
Great app to help build reputation among your customers old and new. Particularly helpful when you get those customers that are intent on leaving a bad review no matter how good of a service you offer.