Reputon Customer Reviews App
Oppfyller Shopifys høyeste kvalitetsstandarder for hastighet, brukervennlighet og forhandlerverdi
Omtaler (1 359)
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Etter vurdering
I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.
I just recently downloaded this app and I have no complaints at the moment, so I will give it 4 stars.
I was looking for mail chimp alternative and i bounce on Reputon Customer Reviews app , which has helped me reach and maintain my current customers. I will recommend to anyone interested looking at this app..
Just installed let me check out the outcome. However the user friendly interface is great. Good to go
Dear Sir/Madam,
Thank you for having time to write a review.
May we know the reason of 4* rather than 5*? Have you got some issues with installing or using our app?
We try to provide the best app to help your business to boost. So your detailed feedback is crucial to us and lets us know what we have to inprove.
Regards,
Reputon Team
I can not provide a comprehensive rating at this stage as it was not used yet by customers. I do however like the what was presented and commented on by others. So for now I'm giving 4 stars.
Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to info@reputon.com.
So far so good, will update as I begin this journey with my new business! Seems like everything with this add on will help!
I just finished the instalment of this app, i hope it works fine. I'm given it a high rating for its user-friendly features and quick click-through. It's amazing.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
Just got that app, so far seems to be good. It would be good if we could customize emails to match the branding.
It's easy to set up. don't know how it's working as yet. 4 stars for now. I'm waiting to see how it works.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!