Recensioner (1 435)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 februari 2025

new to this service

STYLEDWEL
USA
Nästan 6 år användning av appen
Reputon svarade 26 februari 2025

Hello,

Since you’re new to our service, we’d love to hear more about your experience.

We’ve reached out to you via email to see how we can improve and ensure you have the best experience possible. Looking forward to your feedback!

30 januari 2025

Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.

Wesley's Treasures
USA
7 månader användning av appen
30 januari 2025

The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.

FabuLove
USA
Mer än ett år användning av appen
Reputon svarade 31 januari 2025

Hello,

We're sorry to hear about your experience with our app.

Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" feature. We also provided you with a screencast for verification.

To help resolve this, we offered a solution via AfterShip integration, as your carrier is not supported by Shopify.

Additionally, we've reached out via email to address your concerns and are truly committed to assisting you in any way we can.

13 januari 2025

Blocked a 1 star review. Review made without contacting us to help resolve the problem first.

Myrtleford Sports and Toys
Australien
11 månader användning av appen
29 januari 2025

Excellent app, does what it is supposed to do, very reliable and useful

Ontario Surplus
Kanada
Mer än ett år användning av appen
8 december 2024

Highly recommended, allows you to build a good reputation while fixing issues as they arise. worth the money.

TygesLtd
Storbritannien
Mer än ett år användning av appen
9 januari 2025

I love this app! It has helped my online tremendously! So easy to use!

✨ B.eaded E.verything by "The Croc Doc" 💕🐊
USA
4 månader användning av appen
14 januari 2025

Great APP! sent my business to the next level

Reduced Catering
Storbritannien
7 månader användning av appen
11 februari 2025

Great - had trouble trying to integrate trust pilot, but used this and got it linked to trust pilot so solved the problem!

Flowercomb
Storbritannien
5 dagar användning av appen
3 februari 2025

thank you Reputon for avoiding negative review

easyrenew.my
Malaysia
Mer än ett år användning av appen