Reputon Customer Reviews App

Reputon Customer Reviews App

Recensioner (1 359)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 11 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 1 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
1 februari 2021

Phenomenal! It's great! Very easy to use and serves as a great compliment to our community engagement and marketing plan!

Uptown Bicycles
USA
Mer än 3 år användning av appen
31 oktober 2019

Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.

Glownar Aesthetics
USA
Mer än 3 år användning av appen
Redigerat 10 januari 2019

Great app, A must have for anyone looking to increase their TrustPilot rating. Got over 200 5 star reviews within 24hrs and was able to deal with any customers who received a negative experience who slipped through the net. Even better it's FREE however would definitely pay for a premium version with more features.

P.S - One feature I would like is when someone fills out the negative review feedback form it sends the form to our CRM software from a Reputon email address would be great if it could come from the customer but not sure if that's even possible lol, it would just help our team with faster responses instead of copying and pasting the email ( Maybe an integration with Gorgias? and similar ) All round 5 Stars *****

Black Label Grooming
Storbritannien
Ungefär 3 år användning av appen
Reputon svarade 19 mars 2019

Thanks for the great feedback! We will be launching the premium version soon with more cool features!

25 augusti 2022

First time trying. I am not sure how it works yet. Hope it's free and good to use for google review.

R & D Pharmaceutical Pte Ltd
Singapore
Nästan 2 år användning av appen
Reputon svarade 25 augusti 2022

Hello,

Thank you for the review! Please, contact us at info@reputon.com if you need any help.

Also, you can check our app page, we have a Google Review widget.

Best regards,
Reputon Team

7 juni 2020

Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.

Antique Jewellers Ltd
Storbritannien
Ungefär 3 år användning av appen
5 november 2023

Good for quick use.

Nexgen
Kanada
Ungefär en månad användning av appen
Reputon svarade 6 november 2023

Glad to hear it served you well for quick use! If you ever need anything more or have suggestions for improvement, feel free to share.

27 juni 2019

nice and easy to use i have only started to use it so i don't know the longevity yet / bad is too soon to give proper review only after 5 days should review after 1 month

MISHKAH
Australien
Ungefär 3 år användning av appen
Reputon svarade 27 juni 2019

Thanks for the feedback! We hope that Reputon will bring you tons of positive reviews!

24 september 2020

Great app.. we had some shipping problems with Covid and it helps a lot to overcome bad reviews, great idea

Muybonita.co
Colombia
Ungefär 3 år användning av appen
Reputon svarade 28 februari 2024

Thank you for your positive feedback! We are delighted to hear that our app has been helpful to you. If you have any further feedback or suggestions, please feel free to reach out to us.

12 september 2020

Great app to help build reputation among your customers old and new. Particularly helpful when you get those customers that are intent on leaving a bad review no matter how good of a service you offer.

CCELL and More
Storbritannien
Ungefär 3 år användning av appen
7 februari 2021

Our business is in a tourist town where retail options are endless. Reviews on TripAdvisor and Yelp help drive feet and dollars to our doorstep. Reputon is a must have app for any retail business on Shopify!

Luca decor
USA
Ungefär 3 år användning av appen
Reputon svarade 28 februari 2024

Thank you for your kind words! We're thrilled to hear that our app is a valuable for your business. If you need any assistance, feel free to reach out. Thank you for choosing Reputon!