Reputon Customer Reviews App , 1 160 recensioner

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 85 % av omdömena har 5 stjärnor
  • 11 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
24 oktober 2019

I'm glad I got this app for my store to help me boost some reviews on Facebook especially. I had a few questions for customer service, and I must say the person I dealt with was really trying his best to help, much appreciated! Try this app out, this one seems pretty promising and I've looked into quite a few.

M A Y H A N A jewelry
Kanada
Ungefär 2 månader användning av appen
Reputon svarade 28 oktober 2019

Thank you very much for the positive feedback!

22 april 2019

So far the app works great. It flagged a 3-star review and allowed me to answer privately which helped us win over the customer through a more thorough explanation. I recommend this app.

Chocolat Michel Cluizel, USA
USA
Ungefär 2 månader användning av appen
Reputon svarade 25 april 2019

Thank you for your review! Hopefully, it will bring you tons of new orders!

26 maj 2020

Great app for getting reviews and very easy to use! I would suggest getting the standard plan at least so you can regulate how many times your customers get their emails. It would also be nice if you could manually send or block these emails for some customers as well. Overall a great app and I highly recommend!

A Cottage in the City
USA
Ungefär 2 månader användning av appen
6 september 2019

I notice a big jump in visitors when i use this app. Now to get them to buy.Sigh... ;) Hopefully soon

The Secret Cottage LLC
USA
Ungefär 2 månader användning av appen
25 augusti 2021

Really enjoyed using the app, the setup was great and somewhat automated which was really helpful. It streamlined the major follow up process for me, and helped collect some additional reviews. However, unfortunately Yelp platform still keeps hiding, I wish the app could actually establish some relationship to prove authenticity of these reviews.

Rozgol's
USA
Ungefär 2 månader användning av appen
Reputon svarade 26 augusti 2021

Thank you so much for your support and for 5* review! Can you send us more info regarding Yelp issue?

Reputon Team

25 augusti 2020

Gutes Tool, ich hoffe, damit zu vielen Bewertungen zu kommen! Nur 4 Sterne, denn ich würde mir wünschen, dass man Kunden, die bei der ersten Bitte um Bewertung nicht reagiert haben, direkt nochmal daran erinnern kann.

TERRA Zimtsohlen
Österrike
Ungefär 2 år användning av appen
3 oktober 2021

A very helpful app, very well thought out. Good reviews post, negative ratings are held so you can have the opportunity to make it right. Thank you!

Gray Fox Spirit Flutes
USA
Ungefär en månad användning av appen
Reputon svarade 4 oktober 2021

Thank you so much for your kind words! It's great to know our app is helping to grow your business!

Reputon Team

Redigerat 22 juli 2019

Very helpful, quick to give us response to issues too. Originally went with 3 star but after sorting our issue upgraded rating.

Inverurie Whisky Shop
Storbritannien
Ungefär en månad användning av appen
Reputon svarade 20 juni 2019

Thanks for the review. We have just reviewed your account and it looks like your customer hit 2-3 stars in the follow-up email by accident instead of 4-5 stars and left excellent review in our own form where negative feedback is usually coming.

You should not change anything in your settings, this is very rare occasion.

Regards,
Reputon team

11 januari 2022

Solo la he instalado aun no lahe porbado con reviews. Espero que aumente las ventas y sirva para atraer clientes.

Itepa
Spanien
Ungefär 2 år användning av appen
Reputon svarade 20 januari 2022

¡Gracias por tomarse el tiempo para escribir la reseña! ¡Esperamos que nuestra aplicación aumente sus ventas!

Reputon Team

14 februari 2020

Its a great app. Easy to use,affordable and effective working.Easy accecable and skilled support.Recommended

kokkekniven.no
Norge
Ungefär en månad användning av appen