Reputon Customer Reviews App
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Its a great app. Easy to use,affordable and effective working.Easy accecable and skilled support.Recommended
I just finished the instalment of this app, i hope it works fine. I'm given it a high rating for its user-friendly features and quick click-through. It's amazing.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!
It's easy to setup, I'm not too sure how it will perform but it seems solid enough to deliver results.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!
great app
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
works good. Perhaps, I am not sure if I'm getting subscribers because of this... I would like to know if this has an unsubscribe option.
Makes requesting a review a lot easier and stress free. Great app this far! You can customize the message, but the pre set one is also good
Thanks for the feedback! We hope that Reputon will bring you tons of positive reviews!
o app é top, ajuda muito nas vendas e na confiabilidade do site, e também ajuda a aumentar as vendas
Querido cliente,
Obrigado por ter tempo para postar a revisão.
Agradecemos seu feedback e estamos felizes em saber que isso ajuda sua empresa a crescer.
Reputon Team
It sends request for reviews at the wrong time. I have app set to send once it saids the order has been delivered. This is causing some customers to assume my business in unprofessional.
Hello,
Sorry for the inconvenience.
Once you install the app, you can add past orders. You can upload orders that you've got for the last 60 days. By default, the email trigger - 14 days after the Order is fulfilled. If your uploaded orders were fulfilled more than 14 days ago, the emails will be sent in 1-2 hours, unless you change the Email trigger (days or/and condition "After")
As we understand, your uploaded orders were older than 14 days after fulfilled. And you didn't change the Email trigger section. That's why emails were sent a few hours after uploading.
Regards,
Reputon Team