Reputon Customer Reviews App

Reputon Customer Reviews App

评论 (1,355)

整体评分
4.8
每个评分等级的数量
  • 86% 的评分是 5 星
  • 11% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2019年5月11日

Still experimenting the app but still now very good and possibilities ... lets see if have value in the Brazilian Market.

Beautylet Store
巴西
25天 人在使用应用
2020年6月3日

Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.

Golden Ship
菲律宾
24天 人在使用应用
Reputon已回复 2020年6月4日

Hi,
We would love to hear about improvements you want to see in the app. Please contact us at info@reputon.com

编辑时间:2023年4月19日

I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.

CurvyFabulosityBoutique.com
美国
23天 人在使用应用
Reputon已回复 2023年4月10日

Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.

2021年3月23日

Just got that app, so far seems to be good. It would be good if we could customize emails to match the branding.

Bloompoppy
新西兰
21天 人在使用应用
2020年2月27日

I’m still trying this app no rate yet,but I’ll give a rate whenever I will be satisfied in this apps

Spheretravour
澳大利亚
20天 人在使用应用
编辑时间:2020年4月5日

Great functions for beginner shops :), it should allow me to get feedback from my customers
I have not started using the app yet on the store
As my shop grows I will look to upgrade the app .

Your Health & Safety Shop
英国
19天 人在使用应用
2019年6月16日

Just installed ! will review again after few days....................................................

Boutique Creation By Sujata
加拿大
19天 人在使用应用
2019年8月7日

Just downloaded the app so I can't really give any feedback just yet. I believe it'd be better to get back to customers for an accurate feedback a few days later rather than straight away when the app is installed.

Foodie For Health - The Champ Collection
英国
18天 人在使用应用
2022年11月2日

Still checking, will update after few days. So far so good. One thing, I'm missing, select our previous customers doesn't fall under filtering and send review email manually.

A Fish Company
加拿大
15天 人在使用应用
Reputon已回复 2022年11月2日

Hello,

Thank you for the review! We appreciate your feedback.

Can you send an email to info@reputon.com with details of your issue?

Reputon Team

2024年2月7日

IF ITS FREE TO USE GOOD

Quick Find
印度
Reputon已回复 2024年2月15日

Thank you for the review! Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com