Reputon Customer Reviews App

Reputon Customer Reviews App

评论 (1,381)

整体评分
4.8
每个评分等级的数量
  • 86% 的评分是 5 星
  • 10% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2024年6月26日

alwways money not good

eshop9
印度
19分钟 人在使用应用
2024年6月13日

great simple set up, beware it has hidden costs

JP's Wild Honey Ltd
英国
19分钟 人在使用应用
Reputon已回复 2024年6月15日

We apologize for any negative experience. We want to clarify that our app does not have hidden costs. Some features are disabled because they belong to different pricing plans. We have highlighted this on our listing to ensure transparency and to provide various pricing options to suit different needs.

2020年5月18日

I was expecting a bit, and I mean a lot, better.
I was expecting to know the customer's reviews and have not had one single information. So I don't know where you send the emails and i don't know if the customers respond and what is their response.
We have had quite some traffic in our website, and I can't control to whom you sent the emails.
More information is needed to get a better rating.

Exquisite Portuguese Wines
英国
2个月 人在使用应用
2023年9月2日

amazing, we will test and review

Flavonoids Floyds
加拿大
大约2个月 人在使用应用
Reputon已回复 2023年9月12日

We hope the app will help you get more reviews. Please send an email to info@reputon.com if you need any assistance or have questions, we're always here to help you.

2022年8月19日

It sends request for reviews at the wrong time. I have app set to send once it saids the order has been delivered. This is causing some customers to assume my business in unprofessional.

Kings & Thingz Fashion
美国
大约1个月 人在使用应用
Reputon已回复 2022年8月19日

Hello,

Sorry for the inconvenience.

Once you install the app, you can add past orders. You can upload orders that you've got for the last 60 days. By default, the email trigger - 14 days after the Order is fulfilled. If your uploaded orders were fulfilled more than 14 days ago, the emails will be sent in 1-2 hours, unless you change the Email trigger (days or/and condition "After")

As we understand, your uploaded orders were older than 14 days after fulfilled. And you didn't change the Email trigger section. That's why emails were sent a few hours after uploading.

Regards,
Reputon Team

2024年10月16日

BiggDeal
瑞士
6分钟 人在使用应用
Reputon已回复 2024年10月21日

We're sorry to hear about your experience. We reviewed your settings and noticed you're redirecting users to Instagram. Since Instagram lacks a review form, this conflicts with the app's key functionality. We've emailed you to offer assistance.

2024年5月19日

Fashion Alexandra
埃及
19分钟 人在使用应用