Reputon Customer Reviews App
符合 Shopify 在速度、易用性和商家价值方面的最高质量标准
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If we could add a reward code for customer leave review that will be better
Thank you for your feedback! We are working on this feature right now and plan to release it soon.
So far so good
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
Update since giving this review, the guys at Reputon added a feature to my account and resent some invitations to recent clients. I did a couple reviews after the invitations were resent. I will be closely monitoring the app.
I used this app to help us know how we're doing with our client orders. However in the 2 years that we've had the app, we cannot see a single review, although the email links have been clicked by our clients. We will look for a new app today.
We are sorry for your experience with the app. The number of reviews you receive strongly depends on the number of orders. Your account had very few orders, that is why the app has not converted into any reviews yet.
Regards,
Reputon Team
It's not showing my reviews on my website after sending me an email that said I had 17 reviews to view.
Hello, Reputon is not for showing reviews on your website. Reputon is for getting more reviews on 3rd party platforms like Google, Trustpilot or Yelp.
I would like to be able to have reviews didplayed on the free plan and am disappointed that it's not an option
Hello, Reputon Customer Reviews is not for displaying reviews but for boosting your ratings. For displaying your Google reviews please check our other app.
seams like that it can help me to become more reviews. great. I do not like branding everywhere. is there also a version with a Branding only from my company?
Hello,
You can remove the branding by signing up for a premium plan.
Regards,
Reputon team
it would be better if the page could be translated into Spanish , the little problem is that i don t know english i m learning litle by little but i still dont know how to speak it or write it , if i speak english in english now , thanks to the google translator
Hello, thank you for your feedback! We have contacted you regarding helping you to set up Reputon.
primera vez y apenas estoy probando e instalando, no sabría decir, por eso medias estrellas.........
Hello, if you have any troubles setting up just let us know!
2nd UPDATE: I had to take off two stars after using this app for a while. Yes, it works; it does what it says it will do. However, randomly assigning review sites to customers by chance is not the best way to go. I had a customer email me and say they'd love to write a review, but Reputon took them straight to Facebook, which this customer does not even use. I figured there was some sort of smart tracking that would have assigned the proper review sites the the most compatible users, but apparently not.
The reason I took off the second star is because you have to upgrade two levels in order to select the frequency of emails going to the same customer. I don't want to annoy my customers with review emails, and I don't mind paying for the app, which I would gladly do if the frequency option was available on the first level upgrade (lite for $9.99) instead of just the second level (standard for $24.99) and above.
I hope to see these two things resolved/changed, or I will be in the market for a new servicer.
UPDATE: App has not been installed for a full week and I'm already seeing reviews. If you had doubts, ignore them and give this a try - it works!
So far so good. Love the customizable layout, looks clean and professional. Hope to see some more reviews from this.
Thanks for the review! We hope the Reputon will grow your ratings in no time!
I thought that this app would enable me to add reviews to my site. But you have to pay for this feature. This app allows you to send emails to users for free
Hello,
Actually, there is no "add reviews to own site" feature in Reputon Customer Reviews app whatsoever. This app is for managing and boosting your reputation on 3rd party reviews platforms only.
Regards,
Reputon team